Anchor Automotive

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About

Welcome to our ANCHOR AUTOMOTIVE Social Media Page. We are a family owned & operated Full Service Automotive Service Business

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ANCHOR AUTOMOTIVE INTRO
Welcome to our ANCHOR AUTOMOTIVE Social Media Page. We are a family owned & operated Full Service Automotive Service Business that has been in business for 10 years, & been in our current shop location (2466 Ashley River Rd in West Ashley/ Charleston) for the past 3 years now. We are an official NAPA AUTOCARE CENTER, & we specialize in Batteries, Brakes, Coolant Systems, Diagnostics, Maintenance, Oil Changes, Tire Service, Transmission Work, & more. We are open for business hours from 7:30 a.m. to 5:00 p.m. Mon – Fri., & can be reached for service by phone at 843-225-1762, & by e-mail at [email protected]. We treat our customers like family & serve to maintain them as long term customers. We’ll tell you honestly what needs immediate attention with your vehicle versus what you can get away without fixing for awhile. Stop by & speak with Phillip. Kim, or Zack, & let us help get the most out of your vehicle & preserve it longer.

Address: 2466 Ashley River Rd, Charleston, SC 29414, USA

Phone: (843) 225-1762

Website

moc.liamy@ztnookylrebmik

State: South Carolina

Zip Code: 29414

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I had a lot of great experiences with this place.  I was very impressed until recently.  
    The repair service is always done with expertise, care and accuracy, for the most part, except for recently when I’d dropped off my Toyota there to have it diagnosed and fixed.  It just wasn’t starting up.  
     Had the car towed, and though it took about a week or maybe a few days more, I was patient with Mr. Phillip and his wife who own and operate the business.  They are a kind and hard working team it seems. 
       The car was finally diagnosed, and fixed according to the word I’d gotten from them and Mr. Phillip was just taking it for a test drive.  Unfortunately, I didn’t hear back from them for at least another week and a half. After calling two or three times with no answer and starting to get worried, I finally got a call back with a perfectly legitimate story about replacing a gas pump, having to take the tank out, putting it back in then test driving it only to find that he’d Carelessly forgotten to replace a plug that indicates the volume of fuel left in the tank. He had to once again take the entire tank out (which takes quite a while) and that’s why we hadn’t heard from him. 
    Again, it was a perfectly acceptable mistake and I assured him that it was OK, even though it had taken just about 3 weeks to get a fuel pump changed, and then a complete loss of communication for a week, the work was done and I was happy to finally have my car back. 
    The problem surfaced recently.  I vowed to always take my cars back to him and I have on several occasions and have never been displeased except recently when my recently widowed mother took her car in on my word that Mr. Phillip would take care of it.  So, after coercing her to do so, she did.   
      The car was the last gift she received from her Husband, a Marine, who died last year this time and I had explained that to them.  I said I wasn’t sure what she wanted done with it but to just get a diagnosis first and we would go from there. 
        A few days after the expected time of the diagnosis, we got a call saying that it was losing compression which means the engine would have to be changed out, since my mother who is now approaching 60 years old and still working from 8am till 8pm at night to cover the bills I asked them to give me a few days to figure out what to do with the car (wether we would fix it or have it towed). 
     Low and behold Christmas brings financial burdens. So I told them we would have it towed possibly at the end of the week (one day away) or at the beginning of the following week.   
      With no car it seemed time had gotten away from us juggling schedules and making ends meet, the end of the week rolls around and I received a very rude message on the phone from Mr. Phillip. 
      “Get your car out of here, it’s taking up space and not making me any money by tomorrow.”   Wow I thought to myself.   
       I called him back and explained how sorry we were that our mothers Car was losing him money and that we would have it out of their lot ASAP, and that we would appreciate his patience.   That is about all I said a few minutes ago, on his voicemail.
         That was the most hurtful thing I could imagine someone saying whom I have bestowed my trust in, and it goes to show that you cannot trust ANYONE but God, and God said, Man will ‘always’ fall short of the glory of God, and on this, as in every other occasion, God was right, and I was wrong. 
        Mr. Phillip, I truly do regret putting trust in you and I wish you wouldn’t have been so unkind and nasty to a widow and her children.  I truly hope you will find happiness, peace, and whatever it is that will make you happy, obviously it is not our business, and we will take it elsewhere. Good day sir. May God forgive us, and bless you.

      
      
      
 7 years ago (16-12-2017)

No unnecessary "add-on" work or charges.  As honest as the day is long.

 8 years ago (30-10-2017)

Great service. Knowledgeable, fair, thorough, experienced.  You can leave your automobile here and peacefully know that it is in the best hands.  I will definitely be coming back to Anchor Automotive for everything having to do with my car.  I would recommend it highly for people who are looking for a mechanic they can TRUST and they don't know where to go.  It is obvious to me, from the work ethic of these folks, that their business practice stands on principles that are righteous and goodly, and I praise God this business in Jesus name.

 9 years ago (25-11-2016)

Phillip at Anchor Automotive is the best and his  professionalism and kindness shows when it comes to helping others in tough spots with car repairs. 
His workmanship is as good if not better than the dealerships. 
Phillip has saved me hundreds of dollars on repairs and I currently have my daughters Senior year car ( 1991 Honda Accord ) being worked on and looked over for safety as we speak and will be paying well below dealership prices and still getting quality workmanship. 
You'll be so thankful, you may want to give him a little extra 🙂.

 9 years ago (22-08-2016)

Just had my truck repaired there. Have not had an issue since. I will be recommending to anyone who needs repairs done. It's hard to find an honest and fair mechanic, they won't disappoint. This was my first time going here and I have a feeling I will be taking my cars here for a long time!

 9 years ago (02-10-2016)

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