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Reviews, get directions and contact details for Apple Derby Street

Apple Derby Street

Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 94 Derby St, Hingham, MA 02043, USA
Phone: (781) 556-0400
State: Massachusetts
City: Hingham
Zip Code: 02043


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I was so impressed with the young man who worked with me. His name was Fred. I thought that my phone was all messed up and I would have to have a new battery etc. etc., but Fred was able to walk me through a very patiently how to fix the situation. And I went away as happy as a lark. Thank you very much for having such wonderful people working with you
7 years ago (20-02-2018)
Manager Andy did everything he could to make my visit as smooth as possible. They have a great team there. Wish we had a store closer by.
7 years ago (11-03-2018)
Sad sad sad excuse for customer service. Had an appointment to get my screen repaired, drove over 2 hours from Cape Cod to hear "oh, we don't have any replacement screens right now". These "geniuses" couldn't email/call me and let me know they couldn't fix my screen seeing as I had an appointment to get my screen repaired????!!!! Then they told me they could give me a whole new phone, great! Wait 20 minutes and hear "oh, uh, we don't have any of your phone in stock right now". What kind of sad excuse for a business is this?!!! To top it all off the customer service was beyond rude, and did not care at all about my situation. I have a job which requires me to always have my cell phone, hence why I went all the way there to fix it instead of sending it in. Even after knowing that I require my phone for my job, the associate told me to send my phone in and I'll get it back within a week. Screw you apple, and your horribly rude employees. My family and I will never buy from you again. An android is looking very appealing right now, and I'll even have a port for my headphones!!! How brilliant!
8 years ago (18-07-2017)
Amazing staff. My MacBook Pro suffered memory failure. Online diagnostics attempted though failed. So early Sunday the dog and I drove off-cape and 2 hours to Hingham/Weymouth to met Alex. She is amazing. So helpful, attentive, kind, patient. In fact the entire team were tremendous. Highly recommend. #Yogi #SwedishVallhund #Apple #loyal #MerryChristmas #kindness
8 years ago (17-12-2017)
Not enough technicians, every time I come, wait is “30 minutes” but always ends in me leaving after 45 minutes and three people in front of me wondering what is taking so long. Close to a trillion dollar company— think they’d hire a couple more techs.
7 years ago (07-03-2018)
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