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Reviews, get directions and contact details for Apple Leawood

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 4529 W 119th St, Leawood, KS 66209, USA
Phone: (913) 234-9800
State: Kansas
Zip Code: 66209


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Reviews
This location has an amazing staff! Couldn't have asked for better service & friendliness. Kevin Champ, Manager Daniel, and Gabe each truly made this visit stress free & easy in their own way. We have been to multiple Apple stores across the country, but the service here was the best we have found. Thank you so much guys!
8 years ago (02-05-2017)
Cannot say enough about the staff at this location. Yesterday my iPhone 7 display went black and they were able to fit me in later in the day even though the genius bar was full. They ended up replacing my iPhone under warranty. Sadly about 300 of my photos which were supposed to be backed up on iCloud (which had ironically filled up) were lost in the transfer. I was devastated. The staff did everything possible to try and recover my lost photos. They even worked after the store had closed to brainstorm a solution. In the end, there was no way to recover my photos, but I want to thank Andrew, Ryan, and especially Paul for helping me. I really appreciate it.
8 years ago (22-05-2017)
This location absolutely caters to it's surroundings. The staff is superbly unfriendly and rude. I've been here 3 times because it is close to my house, but have elected to drive further to the Country Club Plaza store moving forward. The wait is very long even when you have an appointment and of all 3 times I needed service and had Apple Care, was told they could not help me. I was able each time to reschedule with the store on the Plaza and get service. The staff and customers are all very rude and pretentious. I will never be back to this store and tell all my customers with Mac products to go to the Plaza where you will be treated like you should...a human.
8 years ago (07-05-2017)
I entered the store, walked past 3 geniuses and no one said nothing. I went to the cables to get a mini display port cable and did not see what I wanted. I stood there for 10 minutes and nothing. Finally an employee ventured close with some one that just came in and I told him "I have been standing here for 10 minutes with no help." He replies, "You have to check in with some one with a green notebook". So I raise my voice, "Hey green notebook guy, can I check in". No response. I left the store with out a cable because I had an appointment. Terrible employees.
9 years ago (28-01-2017)
Knowledgeable staff. Friendly. Crowded and slight delay from appointment time. Otherwise great.
8 years ago (09-06-2017)
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