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Reviews, get directions and contact details for Apple Otay Ranch

Apple Otay Ranch

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 2015 Birch Rd, Chula Vista, CA 91915, USA
Phone: (619) 205-6400
State: California
Zip Code: 91915


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Reviews
Staff are not helpful and little a hole sorry.. I came in as walk in and got my name on the list, stated it might be at least 30 min wait. did get the text and a little late due to " T mobile signal inside was weak and almost dead spot. so text messages confirmation was late. All I'm here for is if my case can be replaced I only have it for 4mos and there is a tear on the end. waited more than an hour just for the guy to tell me that its not covered. My thing is I don't care if its covered of not just let me know upfront so I don't have to waste my time waiting for nothing and I should have just bought one instead of waiting for more than an hour, and the guy help me should not be working here, first worst experience at apple store.
8 years ago (10-10-2017)
I’m a fan! Thank you for being so generous and polite. Great customer service!
8 years ago (30-11-2017)
Very great service. Everyone is so friendly and helpful. Thank you
8 years ago (31-10-2017)
Worst customer service ever. I bought apple care for my iphone and 2 month ago my phone had a water damage i came in and had it replace. Two weeks later i had to come back beacuse the replacement was glitching and they gave me another one. Here a month later im back same thing is happening to this phone and they have the nerve to said is now my problem and it might be something i did to the phone that is my fault and to figure it out my self. Apple just lust a client. So disappointed and mad
8 years ago (09-11-2017)
They are nice and friendly.. and explain to you everything that you need to know...
8 years ago (18-10-2017)
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