AT&T

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AT&T of Richmond helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 11563 W Broad St, Richmond, VA 23233, USA

Phone: (804) 402-8720

Website

State: Virginia

City: Richmond

Zip Code: 23233

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Never even acknowledged me with 0 other customers in the store! I waited about 15 minutes before I finally found a kiosk in the corner that I was able to do my business needs on.  I wouldn't want to interrupt the 4 employees that were sitting at a table playing on their phones, laughing & chatting with each other.   Once the kiosk didn't give me my full change back I had to and the guy seemed baffled that I didn't get my change back & seemed unsure what to do. Never even thanked me for coming in, apologized for not speaking, nothing.

 9 years ago (05-01-2018)

My son drove 25 minutes to this location to get a "complimentary" SIM card per AT&T phone representative. This was fully notated on my account as well. Mr. Know-It-All representative at the store, didn't even bother to open up my account, but instead he tells my son they don't give free SIM cards.  For once, in your life, do your job and at least OPEN and READ the notes on the account. Is it too much to ask for a CSR to do his job especially when someone took the time to drive to the freaking store?

 9 years ago (12-10-2017)

I think the The manager at that AT&T store is wonderful very sweet very nice and very professional

 9 years ago (06-12-2017)

The associates are not ready to understand customer problems ego problems
Manager of store is good person to highlight and solve ur greviances

 9 years ago (03-08-2017)

There is a lady person named Taylor.. she scratched my samsung s7 edge.. and was not able to connect my new sim to the service.. she denied on face.. I going to talk to att higher managment...

 9 years ago (12-06-2017)

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