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Reviews, get directions and contact details for Auto Merchants, Inc.

Address: 2424 W Michigan Ave, Jackson, MI 49202, USA
Phone: (517) 789-7161
State: Michigan
Zip Code: 49202


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews
My experience at Auto Merchants has been pleasant. I live a little over an hour from the dealership but when I showed interest in a vehicle, they were willing to hold it for me. When I was able to make it to their facility, they were efficient and got me out on the road in a decent car in a timely manner.
10 years ago (03-11-2015)
Horrible customer service, clearly their methodology it's my way or the highway. I previously went here looking at a Chevy Cruze made an offer and the person helping me told me he was just related to the boss that makes the calls. I started off telling the so called sales man I had to find a car TODAY. The person that made the decision was at lunch so he said. I can't believe there was only one person in the office that could make the decision. So we made an offer and asked they get back with us. They never did and I'm glad off it because I found another Cruze a year near 25,000 miles one owner and with a backup camera. Would never go back here again! Over priced and unprofessional! Remember people most places buy cars on the auction block or take them on trade and the original seller takes a hit. Dealerships have wiggle room, unless you go here.
9 years ago (22-05-2016)
Great place to buy a car. I have bought five vehicles from them and I would highly recommend them to anyone looking for a good quality pre owned vehicle
9 years ago (20-04-2016)
Auto merchants of Jackson is a terrible place to buy a used car!!! We just purchased a vehicle 3 days ago, 1 of them which spent in the shop to find out that it needs a body module. This affects the turn signal and needs to be replaced, a $450.00 cost. We purchased the extended warranty ( not covered) it also came with a 6 month warranty from the dealership...the owner, refuses to pay for the cost of repair. Seriousy, chump change for him...he wants to buy the car back from us however, to fix and mark up to re sell to someone else...his words exactly! I am spreading the word because it is unprofessional and illegal! I'm not a Sue happy person but we have laws to protect us against stuff like this. I hope the law takes our side...so please be advised, stay away from auto merchants of Jackson, MI!!!
10 years ago (12-02-2016)
Brought a car 2 week later car starting having problems called then lefts messages no-one called back or answered paid 5,000 for car spend $2500 into fixing car and still having problems don't go here
9 years ago (02-01-2017)
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