Avis Car Rental

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Address: Port Columbus Intl Airport, 4600 International Gateway, Columbus, OH 43219, USA

Phone: (614) 239-3215

Website

State: Ohio

Zip Code: 43219

Opening Hours

Monday: 5:00 AM – 2:00 AM
Tuesday: 5:00 AM – 2:00 AM
Wednesday: 5:00 AM – 2:00 AM
Thursday: 5:00 AM – 2:00 AM
Friday: 5:00 AM – 2:00 AM
Saturday: 5:00 AM – 2:00 AM
Sunday: 5:00 AM – 2:00 AM

Update Info

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Reviews

Possibly the worst car rental experience I've had... We arrive to pick up a car and figured we would ask to see if we can request a specific vehicle (not important, but we've had that option before so it was worth asking). The two lady's behind the counter give us the nastiest look and say "no, we don't do that and  we don't have the vehicle you want anyway"- we didn't even mention the vehicle we would have asked for, she was just being rude. SO, they bring our vehicle up to us and it is FILTHY. Like so dirty that we can't even see out the side mirrors. The inside surfaces had crusty residue on them... We took it to our familys house and washed it down ourselves before our long trip. We got on our journey and a little while in, we noticed that the check engine light was on, checked out the stats, the car had 0% oil life... A little while later the engine reduced power and we are now halfway through our journey trying to find the closest Avis to return the car to. My hope is that they will be able to accommodate us at this new location. If not, this will unfortunately be my last time using Avis.  I heavily advise you to not use this location. This is a nightmare.

 7 years ago (01-01-2018)

I had good service and a clean car from this location.  I had an issue and while it took a while, was finally able to get to someone who was able to assist me.  Based on the final resolution, I will definitely rent from Avis/Budget in the future.

 7 years ago (15-12-2017)

I prefer Avis Car Rental and have rented vehicles from their numerous terminals throughout the USA. This one at Port Columbus Intl Airport ranks as the least best. I keep coming back because the location offers a nice selection of vehicles at a reasonable price. The problem here is the vehicles do not get cleaned very well, inside & out. The local management is also great at defining "periods of time" when exchanging or upgrading is not possible because of some rather normal events in the state of Ohio.

 7 years ago (30-07-2017)

I have been trying to determine if this particular location carries AWD or 4WD SUVs, but I have not been able to get anyone at the local office to pick up the phone for over a week.  When I call the local number, I am eventually forwarded to the national corporate line.  The corporate representatives do not have any information as to the specific vehicles at this location and they state I need to call the local office, although they cannot connect me directly!  They had decent rates, but since I cannot get my question answered, I will be looking elsewhere.

 7 years ago (08-01-2018)

The service at this location was awful.  I travel for a living and have never had a problem renting a car.  The agent refused to rent me a car because i use a debit card.  There was no warning on the website that this lication refuses debit cards.  Tess, the agent on duty was rather unhelpful and quite rude as he tossed the card back at me, he was actually laughing at me as he basically told me to pack sand.  As someone that rents Avis/Budget cars probably 25 times a year, they just lost me as a customer.  As a customer they left me stranded with no options.  So much for "We Try Harder".

 7 years ago (18-09-2017)

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