Thrifty Car Rental

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Address: 4600 International Gateway, Columbus, OH 43219, USA

Phone: (877) 283-0898

Website

State: Ohio

Zip Code: 43219

Opening Hours

Monday: 5:00 AM – 2:00 AM
Tuesday: 5:00 AM – 2:00 AM
Wednesday: 5:00 AM – 2:00 AM
Thursday: 5:00 AM – 2:00 AM
Friday: 5:00 AM – 2:00 AM
Saturday: 5:00 AM – 2:00 AM
Sunday: 5:00 AM – 2:00 AM

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Reviews

Overall a good experience. Got a free upgrade from a small SUV to a minivan. Rental was gassed, ready & easily found. Employee helped with adding an extra driver, with a small fee. She applied my AAA discount. No issues with rental or return & no excessive sales pitch on insurance. Good value & experience. Only downside I can think of is that the 2017 Minivan already had around 100,000 miles, though I had no issues or breakdowns. Thrifty Columbus Airport location is a good option if renting a car in Columbus.

 7 years ago (28-08-2017)

I'm not very versed in renting vehicles, but the clerks here walked us through the process. Thank You So MUCH!

 7 years ago (12-01-2018)

I have rented with Thrifty three times, and each time I noticed that they charged me additional fees incorrectly. The first time, I just thought it was a mistake. I brought it to the attention of management and they took it off. The second time, they did it, and it was fixed when I pointed it out. But  I now know that thrifty engages in dishonest business practices because it happened again a third time. They basically charge additional incorrect fees to everyone and hope that no one notices. Moreover, customer service is unhelpful when you try to make adjustments/corrections to a reservation. They give you the run around, tell you that there is nothing that can be done, and refuse to refund you.

 7 years ago (02-01-2018)

Needed a weekend rental. Joe was professional and friendly and made process simple. Car was clean and staff at gate also friendly. Will go back.

 7 years ago (07-11-2017)

Cheap rental car; what else is there to say? The pickup/return process was a bit confusing; checkout at the counter, go upstairs and just get into your car. Then pull up to the exit, and someone should come help you. Unfortunately, when we got upstairs, we didn't realize we were supposed to just go get the car, and there was no one there. We ended up waiting for about 5 minutes before we saw an attendant to figure out what to do. Besides that, no complaints overall.

 7 years ago (12-09-2017)

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