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Reviews, get directions and contact details for Avis Car Rental

Avis Car Rental

Story

Avis Car Rental Portland operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 310 Southwest Lincoln Street, University Place Hotel, Portland, OR 97201, USA
Phone: (503) 241-2810
State: Oregon
City: Portland
Zip Code: 97201


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 9:00 AM – 1:00 PM


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Reviews
I rent cars from this location since 2013. The staff are very friendly and They are flexible.
7 years ago (04-03-2018)
The worker at the desk was a tremendous help, her efficient and knowledgeable assistance made renting two vehicles for transporting my team an easy and comfortable endeavour. Highly recommend working with her.
8 years ago (15-04-2017)
everything went great except for they charge for the fuel fee 13.99 without any notice. I read the details on the receipt and found that I just need to show the fuel receipt to avoid this fee, but the representative didn't even say anything!
8 years ago (29-05-2017)
Perfect service. We got an upgrade to our car for free. Thanks!
8 years ago (28-02-2017)
Picking up my car was great. The gentleman at the desk was helpful and friendly. Quite liked him and the car was perfect. I had the car for one night and dropped the keys in the dropbox before the office opened up. Big mistake, apparently. I went to check my credit card and I was charge 3 times the amount I was expecting. After calling an unhelpful customer service rep, I was informed that I had not returned the car until 3 days later. Notably, this was one day after I had left the country. Despite this, customer service was unwilling to compromise or help resolve the issue. He stonewalled me and said that unless I can prove I was out of the country, he won't change anything. Having a plane ticket and using my visa in another country wasn't good enough, though. According to this horrible excuse for a customer service representative, I needed a receipt from a restaurant or store in Toronto on the day in question to prove my whereabouts. The guy was accusing in his tone and completely unhelpful. I have never had such a horrible experience with a rental car company and I just can't believe that this happened. They screwed up and now I'm on the hook for it.
10 years ago (26-10-2015)
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