Hertz

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Address: 4802 S Tacoma Way, Tacoma, WA 98409, USA

Phone: (253) 474-6150

Website

State: Washington

City: Tacoma

Zip Code: 98409

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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related searches: Enterprise, Hertz car rental, Enterprise tacoma, Thrifty car rental, Avis tacoma, Car rental tacoma, Avis car rental, Budget car rental tacoma

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Reviews

On the rare occasion I rent a car, I usually just hope for the best, and usually end up disappointed.  In this case, I was more than pleasantly surprised and extremely happy with the entire experience.  I have to say, they have some GREAT employees working hard in the office to assure that customers are treated very well, and they are all very professional and efficient.  I got a brand new car with 499 miles on it, and was more than happy.  The pick up and drop off was super easy and fast, and they gave me a ride to the shop where my own car was being repaired, and I had to wait maybe two minutes.  I could not have asked for a better experience, and I would highly recommend them anytime you need to rent a car.  I know if I ever need to rent a car again, this Hertz will be my car rental office of choice.  I would give them more than 5 stars if I could.  Thanks.

 8 years ago (16-05-2018)

I would NOT recommend this place to anyone. We made a reservation several days in advance then showed up to find out that many cars were gone, and while we requested a mini SUV we had to settle for what was left on the lot. Also, we used the drop off option to return our car back on a Sunday. We were notified the next morning that the car had the battery stolen out of it on their lot, and we were being held responsible. The place never filed a police report nor had security cameras. Therefore, we had to pay for the battery. It seemed very sketchy. How do we know someone who worked there didn't take it or if they were just charging us just for extra money? We notified the police and will be filing a compliant with the state attorney general's office. DO NOT GIVE THEM YOUR BUSINESS!!!!

 8 years ago (19-02-2018)

stars instead of 1 because I could tell the guy was trying but some holes are too deep to climb out of. Took forever to get a car, despite calling ahead, very limited selection and based on the mood in the shop I was far from the only one having that experience. What should have been a 15 minute stop during my day turned into 2+ hours.

years ago (29-12-2017)

Very polite. Great customer service. Would definitely rent there again!

 9 years ago (05-02-2018)

This location is by far my favorite location in the US.  My family had been renting from this location for about 5 years before I started to. The staff is very friendly and professional and haven't let me down once.  When Frankie comes to pick you up from where ever you are and talks to you like family until you get to Hertz door. Then Usually ( Because I'm a gold member ) when i walk in Oscar usually has my rental car ready , cleaned and preped by Gene, and away I go with some of the best customer service since chick-fil-a. Even with last minute rentals they make sure I'm taken care of, whether it Be the Best saleswoman on this side of the Rockey's , Alexus, or Oscar or Thomas , they make it their point to make sure I come and go satisfied.  Anyone that calls this staff rude doesn't know the definition,  if anything enterprise should take some pointers from them.

 8 years ago (09-02-2018)

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