Budget Car Rental

Reviews, get directions and contact details for Budget Car Rental

Address: 5124 74th St W, Lakewood, WA 98499, USA

Phone: (253) 582-5900

Website

State: Washington

City: Lakewood

Zip Code: 98499

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 AM – 1:00 PM

Update Info

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Reviews

I mean I don't know how good they are because we couldn't rent for them because they have a certain credit score standard/limit to rent from them. So if you have a high enough credit score than good for you but that shouldn't matter when you are renting for a few days. We just wasted around an hour.

 8 years ago (18-09-2017)

Always receive great service! Friendly staff who go out of their way to ensure our rental car needs are met. 😁👌

 8 years ago (08-10-2017)

READ THIS BEFORE YOU RENT FROM THESE PEOPLE!!!
I made a reservation with pick up service well in advance. Budget offers FREE pickup service IF you live within 5 miles of the facility. I live 4.8 miles away. The day of my reservation, I am ready 2 hours in advance bc I have no clue when the person is showing up. It gets close to my official reservation time and I start calling the local office. AFTER 10+ calls, someone finally picks up the phone. I told him I had a reservation with pick up service. He knew about my reservation bc he said I was the only person with a reservation that morning. (this morning..this is still on going) that it would be 5 dollars a mile if he has to come and pick me up. So no one picked me up, I'm late to run all my errands that I had planned bc my car has been wrecked for a week and this guy is trying to swindle me out of more money for something that Budget Rental car offers as a free perk to their customers. 

I call customer service and they tell me that this is like "a McDonald's franchise refusing to sell Big Macs" - the customer service guy said that what ever they charge me for transportation to the facility (5 dollars per mile) that they would adjust my bill to compensate me for it.. So now it is 2 hours after my reservation was set to start. I call the local office and talk to BEN (the owner) and he now tells me "we don't do pick up service" and that I should "get an Uber or call a cab" ... I guess he read the update on my file that Budget would deduct the amount he would charge for transportation from my final bill bc all of a sudden, they "don't do pick up service" but before it was $5 per mile.

Everyone goes thru issues and if you are in need of a moving van or car rental, more often than not, your life is changing or has been interrupted... These people at this location are the last people you need to call if you need to help yourself out of the situation that you are in. I would have given them NEGATIVE 12 stars if I could. This is an awful business which is run by awful people.

 8 years ago (13-09-2017)

Unfortunately didn't have the best experience. The guy at the desk didn't really show any interest understanding the needs, and certainly didn't demonstrate professionalism either

 8 years ago (25-09-2017)

Ben and his staff is great

 7 years ago (12-03-2018)

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Budget Car Rental

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