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Reviews, get directions and contact details for Avis Car Rental

Avis Car Rental

Story

Avis Car Rental West Springfield operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 2161 Riverdale Street (a.k.a. Route 5), West Springfield, MA 01089, USA
Phone: (413) 746-8293
State: Massachusetts
City: West Springfield
Zip Code: 01089


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Matt is very customer friendly. Beats Enterprise hands down
7 years ago (11-03-2018)
I'm giving this 5 stars because the manager was very pleasant and I got a good upgrade. Two things would have made my rental better. 1) A location convenient to Amtrak, instead of a sub-urban location that required driving. My ideal would be a location in Northampton. 2) I returned the car to a 24-hour garage near my apartment in Manhattan. Avis closes at 11 PM and DOES NOT SUPPLY A DROPBOX in this secure, manned location. I got there at 11:05, when there were still Avis employees in the office. But they had turned off the computer and could do nothing. I had to go to an inconvenient location 2 miles away surrounded by bad midtown traffic jams. It was a bad ending to a good trip.
8 years ago (01-08-2017)
They had no inventory and still held reservations for which no solution was provided.
7 years ago (28-02-2018)
Matt is the best! Always perfect service. Thank you!
8 years ago (27-09-2017)
Matt is the nicest person I've ever met in a customer service role. Great guy and the reason I always go back.
8 years ago (29-06-2017)
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