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Avis Car Rental

  1. Downtown
  2. Nebraska Car Rental
  3. Offutt Air Force Base West Car Rental

Reviews, get directions and contact details for Avis Car Rental

Story

Avis Car Rental Omaha operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 501 S 20th St, Omaha, NE 68102, USA
Phone: (402) 342-3896
State: Nebraska
City: Omaha
Zip Code: 68102


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 10:00 AM – 2:00 PM

Update Info
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Reviews
When I arrived at my pre-scheduled pick-up time, there were no in-service cars available. (I was told the fleet had not yet arrived for that day?!) Because I had just flown in and was scheduled to immediately go from there to see my family, I took literally the only available car on the lot. It was a sub-compact (I had reserved a regular size car) with a filthy back seat (lots of grease marks, some seemingly in the shape of animal paw prints?) and big chips of missing paint. The person at the desk when I checked the car out could not refund the difference in price between the full size and sub-compact rental, but directed me to the AVIS 1-800 number. The first person I spoke to on the phone also did not have the authority to do so. I thought it finally had been resolved, only to discover, when I returned the car, that no refund of the difference was showing on my account. Lots of credit to the on-site staff, who all were friendly and professional. But they got zero help from AVIS, and deserve to work for a better employer. Will never rent from AVIS again.
8 years ago (05-08-2017)
This was the best car rental experience for me what I ever had! Aziz is the manager there and he is a very nice guy who has very high level of integrity and professionalism. He took good care of me and 3 of my friends. We rented 4 cars from him for longer period of time. He did very good customer service during the whole period of renting. Best customer service and really good driving experience with Downtown Omaha location! Thank you so much, Aziz!
8 years ago (03-09-2017)
Great on site staff. Very friendly and professional. The car was ready and perfect. The location is much more convenient and easier to use than the airport location. I will using this location from now on.
8 years ago (25-08-2017)
I love this location and will be back!! They were genuine and helpful! The telephone customer service, however, was less than helpful, could never tell me why there was such a jump when I extended and never answered my questions... it was easier to call this local branch and the price was NEVER as much as quoted to me from the 800 number! I would give less stars but the staff at the branch made it even harder to do so! Thank you for all your help and kindness!!
8 years ago (30-03-2017)
Wonderful, professional, and courteous staff. Great car-renting experience.
8 years ago (28-10-2017)
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