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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3001 S 7th St, Council Bluffs, IA 51501, USA
Phone: (712) 366-3617
State: Iowa
City: Council Bluffs
Zip Code: 51501


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
I rented from Reno NV which had some great customer service. Unfortunately, I had to swap vehicles in Council Bluffs on a day that it was 9 degrees outside and the windshield washer fluid had frozen. The actual exchange of cars was smooth, but a bit rushed because it was so cold outside. When we arrived home my granddaughter realized she had left her purse, wallet, and makeup bag in the glove box. I had left my tiny Ipod in the storage area beneath the radio. When calling to retrieve the items, I was informed that nothing was there....nothing.... the cars are always cleaned out professionally, and of course no one would take something that didn't belong to them. Way to go guys..... take a kids debit card and her makeup.... and the few dollars she had worked very hard for so she could enjoy her vacation. Whoever stole the wallet.... the purchases can and will be traced through our bank. Hope it was worth it. All I can say is "karma".... dishonesty always catches up with you.
7 years ago (20-02-2018)
Watch your bill closely. This location tried to change a labor charge and a fee for an additional person of 15.00 per day for my wife. For our business we rent exclusively from Enterprise due to their high standards. This location was embarrassing. They also did not have the standard vehicle available that we reserved. The only option they offered was to pay for an upgrade of full size. After all that we recieved a vehicle that was filthy inside. In the future I will try the airport location.
7 years ago (14-02-2018)
Enterprise made my experience an excellent one. They were very friendly and helped me get in a car quickly. I would recommend them to everyone I know. Thank you enterprise for everything.
7 years ago (27-12-2017)
The lady manager at this Enterprise is highly engaged and very customer service excellence-oriented. She assisted me with my 1st month car rental contract with such ease and attention. Another agent, Mr. Martinez, assisted me with my 2nd month contract renewal and arranged for the replacement car that I needed. Very personal attention to their customers there and every customer that comes in is immediately acknowledged. I will definitely recommend this Council Bluffs, IA Enterprise location to anyone especially my family, friends, and colleagues.
8 years ago (10-11-2017)
Great customer service. Great vehicles. I will go again and definitely refer friends and family!
7 years ago (10-01-2018)
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