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Reviews, get directions and contact details for Budget Car and Truck Rental

Address: 4701 Abbott Dr, Omaha, NE 68110, USA
Phone: (402) 348-0455
State: Nebraska
City: Omaha
Zip Code: 68110


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 7:00 AM – 9:00 PM
Sunday: 6:30 AM – 12:00 AM

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Reviews
Despite being told I would be reimbursed for a prepaid trip by a budget employee, Budget would not reimburse me for an early arrival (by one day). I requested to speak with a supervisor and he was unwilling to make any type of exception stating I did not read the contract. Of course, this is true, but what he failed to understand was the error made by the company. A Budget employee explicitly told me I would be reimbursed with my early arrival. Had they explained no reimbursement would be made, I would not have turned the vehicle in early. Disappointing policy with an even more disappointing approach to customer service. I'd rather spend a few extra dollars to use Enterprise, who have always treated me with fairness and have made an exception for me in the past (though I can only recall needing them to on one occasion years ago). Enterprise for the win. Hopefully you don't waste your money as I did. I am not asking anyone to agree with me; just thought I would explain what had happened to me so as to prevent it from happening to another.
7 years ago (27-02-2018)
Wouldn't allow me to rent any vehicle due to needing utility bill that was in my name with my current address on it. Had everything else they required. Who travels with utility bills?!? Thanks for screwing me over Budget! Will Never use your service, never tell anyone to use them!!!
7 years ago (02-03-2018)
HORRIBLE! Charged my credit card 2 days after drop off because they didn't properly check it in. Phone support was no help and rude. Two weeks later auto charged my card for "addtional" expenses without my concent.
7 years ago (25-01-2018)
Horrible experience took a 300 deposit i have returned the car over 2 weeks ago and I still dont have it they told me to call my bank but i called my bank before i called them (duhhh) i work for customer service I know how this goes..my bank only had one transaction from them, them CHARGING ME. when I call this rude guy just sends me to a voicemail. DONT RENT FROM BUDGET AT EPPLEY IN OMAHA NE GO TO ENTERPRISE CHEAPER DEPOSIT AND I HAD ABSOLUTELY NO ISSUES WITH GETTING MY REFUND
8 years ago (20-04-2017)
Loved the mustang gt 5.0 ...beautiful black. Perfect!
8 years ago (21-05-2017)
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