B.A. Autos Inc

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About

Used Cars Dealership With The Ability To Put You Into A Vehicle That You Can Afford. Also You Can Get You Your Tags & Registration Instantly! Check Us Out!

Address: 1144 Union Blvd, Allentown, PA 18109, USA

Phone: (610) 351-0246

Website

State: Pennsylvania

Zip Code: 18109

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Reviews

I will NEVER step foot near this place ever again. They are very unprofessional and their cars are not worth anything had to bring my car to other mechanics when B.A. Auto said they rice something and clearly didn't  when I went to the mechanic they proceeded to tell me they get a lot of cars from B.A. Auto. But anyway let me start  from the beginning.... I went to B.A. Auto when my income tax came in I needed a car I found a 2006 ford five hundred I immediately fell in love with it I took it for a test drive i immediately  noticed grinding  and alignment was off I took it straight to my mechanic and he checked it the engine and transmission were good but many  things came up mostly all which could be fixed with the battery getting replaced and the traction control sensor  I brought it back and when Mary found out I brought it to my mechanic she was upset she said it was against their policy to habe it checked or looked at by a mechanic but she offered to fix everything wrong with it. It needed tires shocks rotors sensors sway bar links and a battery ...the car had 3 18 inch tires and 1 17 inch tire this was to be fixed also. I was told they needed a week which turned into 2 weeks. I got the car they changed all my tired to 17 which the car requires 18 she said they couldn't find the rim and tired so they changed them. She then told me the battery just  needed to be fully charged. I took the car and about a day later I was driving with my son who was almost a year and a half and it was raining a little as I'm drinking the whole back end was fishtailing I couldn't control it very well and I didn't have anyone to call at the time so I barely got it to my mechanics and when I got it there they looked at it well apparently the mechanic  who did my back shocks never put the bolts back on not even one bolt this could have killed me and my son. I immediately  called her and told her and she told me I had  to drive it there that they couldn't come get it (even though  they have at least 2 tow trucks) so I had to carry my son all the way home so I could walk back to my mechanic and drive it over I was told it would be fixed within a week which turned into 3 weeks. I then picked it up to bring it for inspection and emission it passed emission  but they wouldn't pass it for inspection  because B&A auto put the wrong shock on the front passenger side which in turn messed up sway bar link worse then it was (the sway bar link that was supposed  to be replaced but wasn't) I took  it back and told Mary she said it would be fixed I got it back a week later brought it back for inspection  he still couldn't pass it they told me they put the right shock on and the only thing that was changed was my sway bar link  so the wrong shock was still on my car . At that point Mary kept trying to force me to sign a paper saying they wouldn't fix anything else I refused but I was so tired of the disrespect she had I ended up paying $250 to get the right shocks  on i just wanted it done right .  All in all she only replaced tires with a different size(which went bad not even 6 months of having them) and did 3 sway bar links and brakes even though she said she did way more.. so  far replaced  battery that "only needed to be charged) had to get all new tires shocks inner and outer tie rods (another thing that was almost fully snapped) brakes another sway bar link all this that was supposed to be fixed by B.A auto oh and the traction control sensor  was not replaced, and also came to find out that the body was held together by zip ties... I wish I could rate them at a zero their cars are unreliable and unsafe.........i told u what was wrong with the car mary asked if I would buy it if the problems were fixed the problems were not fixed. Also  I haven't had car for 8 months at all

 7 years ago (26-09-2017)

I went on the recommendation of a friend. I hoped this was a veteran friendly dealer who stood by there product. I purchased a car from them less than a month ago and I'm back to taking the bus again today.  Save your peace of mind and shop elsewhere. Veterans this is not the dealer for us. I have learned the hard way.

 8 years ago (13-05-2017)

If I could give zero stars I would! Worst experience I ever had when buying something that is important in your life! I have been looking for a car for weeks, at first they seemed like professional people and willing to help no matter what. Boy was I wrong on everything! When I had first purchased a car I was told the lowest they could go was $2,400, but if I pay $2,600 they would do everything like the notary, tax, tags, inspection, etc. I was then told that I would have my car on a Monday (bought the car Saturday prior to that Monday). When Monday had came I was told work had to be done on the car, a loaner car was given to me to use in the meantime. The next morning I turned the loaner car on it DID NOT start! I had to pay $30 to get myself to work while their mechanic/tow service took all day to come jump the car, what a surprise the NEXT DAY after the jump the car DID NOT start again! I had to pay another $30 to get myself to work. They then gave me another loaner car which smelled like HUMAN URINE and the interior was an ABSOLUTE DISGRACE,  plus the gas gauge was broken! So I would have never known how much gas was in the car with the amount of errands and driving around that I have to do on a daily basis. After that, it had become constant excuses and phone calls as to WHY MY CAR COULD NOT BE IN MY POSSESSION YET! When the car had FINALLY BEEN GIVEN TO ME, what a surprise the NEXT MORNING (2.5 weeks in now) as soon as I put the car in reverse, the whole car shook and COMPLETELY SHUT OFF (WITH MY KIDS IN THE CAR)! When I had called and told them about this, I had to make a visit to the lot again! At this point I was COMPLETELY FRUSTRATED and OUTRAGED! When I tried to discuss another approach with them, it led in to screaming and an argument with the owners. VERY UNPROFESSIONAL for them to even speak with a customer that way! Eventually I was GRANTED to have a trade with an actual WORKING CAR 3 weeks later. Of course (AND MY FATHER BET HIS LIFE ON IT) when ANOTHER car was supposed to be in my possession, the radiator went on that car! They NO LONGER wanted to speak to me, nor did they even call me ANYMORE. They had their mechanic do their DIRTY WORK instead! Which the mechanic himself admitted to me that THEY KNEW ALL ALONG that the car I had purchased in the first place had a BAD TRANSMISSION, but they insisted on "fixing it" and selling it anyways. They think they can catch people with their SOLD AS IS POLICY, but clearly they must not know everything! NEVER EVER PURCHASE A CAR FROM B.A AUTOS! I mean you can read the comment that the owner's wife left back to a customer bashing her........how professional does that get!?!?!? Then she insisted giving her own UNPROFESSIONAL,  DISRESPECTFUL, PIECE OF JUNK LOT 5 stars. Absolutely disgusted with them!

 9 years ago (03-05-2016)

We are the best small business car dealership
We go out of our way to service all type of people from low income family to high income family. We worked with all type of income with  people with Little Bit Of Money To Having Lot More Cash.
With This horrible customers listed on my review page, they were very difficult customers to sink in any information been explained to them and  of course making purchasing with really little bit of money. This terrible customers did not have enough money to spend on  any vehicle that was been recommend to them. Therefore we had no other choice for them to pick out vehicle that they can afford so professionalism is not the case to their experience, Money Was The Big Issue Could Not Afford Vehicle Other Than The Vehicle That Was Told They Can Afford so they choose a one of those vehicles which was thoroughly EXPLAINED To Them Of Any Issues of that car that was chosen by them!!!! 
 So In Nut Shell, This customers were VERY VERY Horrible To Deal And Explained to  and if I scale them I will say they were Horrible customers to buy!!!

 8 years ago (13-09-2016)

abe and marian are the best !!!

 8 years ago (21-04-2017)

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