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Baymont Inn & Suites Oklahoma City Airport

  1. Central Oklahoma City
  2. Oklahoma City Lodging

Reviews, get directions and contact details for Baymont Inn & Suites Oklahoma City Airport

Story

Baymont Inn & Suites Oklahoma City Airport offers hometown hospitality and exceptional service at an affordable price, including free Wi-Fi and a complimentary breakfast.

Address: 4240 W I 40 Service Rd, Oklahoma City, OK 73108, USA
Phone: (405) 943-4400
State: Oklahoma
Zip Code: 73108


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Reviews
Loved walking into a warm room. Have stayed at places where you walk in and it's very cold. Very friendly staff and clean motel. The only down is no elevator. Rooms are a nice size and very comfortable. I will book again if I ever come this way. Thank you for a nice stay.
9 years ago (06-01-2018)
I'm not picky when it comes to hotels. All that I'm really looking for is a clean place to lay my head at night. We are a military family in the middle of moving our family across the country to our new assignment. We chose this place because it was the cheapest and because it had a pool for the kids to swim in. The first room we checked in to, a non-smoking room, smelled of smoke so we asked if there was another room available and the nice girl at the front desk was kind enough to move us across the hall to a new room (and even took $5 off our bill). Good service so far. The room was kind of dirty smelling, outdated and there was a big stain on the carpet as soon you walk in. I figured, "you get what you pay for." This hotel was more of a motel, but you really can't beat the price (so I thought). The pool was what you would expect for the price, so no complaints there. We were told to use our room towels for the pool and they would do a one-for-one swap. Well, there are four of us and there were only two towels in the room so we used two towels for our two children to swim. The next morning when we went to get fresh towels they told us they were out of towels. Okay, no big deal we just re-used the damp towels from the night before when we took our showers. All four of us. Kind of a pain, but again, you get what you pay for I guess. The breakfast was what you would expect for a motel breakfast. They ran out of just about everything by 0830. Again, whatever, it's only an $80 hotel. We packed up our things, got on the road and got breakfast at a gas station. About 5 days later we noticed an additional $250 charge on our credit card, separate from the room charge. I called the Baymont and the girl working the front desk checked her notes and said that we were charged for a stain that was on the carpet. I can assure you, we did not leave a stain. We did notice a large stain by the front door, but why would I feel the need to bring that to the attention of the staff? It's a stain and judging by the look and smell of the hotel, it was par for the course. The young lady said she couldn't do anything about the charge but would leave a note for the owner to call me. Well it's been about another 5 days and no calls or voicemail. I called the hotel back today and they confirmed that the charge was going to stay but again, there is no one there that I could talk to about it. They didn't call me or anything. They just charged my card $250. I'm contesting the charge with my credit card company but it's very frustrating that a business can charge you for whatever they want just because they have your credit card number. If you stay at this place you might want to bring your own towels and pay with cash, as long as you can stand the smell and aren't expecting much of a breakfast. But don't give them your credit card number. *update: New ownership as of 16 Aug. The new owner responded to my BBB complaint and refunded me the $250. Thank you.
9 years ago (29-11-2017)
If I️ could put 0 stars I️ most certainly would. We are a military family. We were traveling to our next duty station with our dogs. They are fully potty trained yet the rude lady at the front desk said our dogs made it smell and we needed to pay $200 to replace the carpet... but nothing was damaged ??? We still haven’t gotten that money back. Very upset and NEVER coming back. Military families don’t go here. No family should.
9 years ago (15-11-2017)
Updating rooms. Very spacious and nice. Lady at desk was awesome..great stay
9 years ago (12-01-2018)
Very friendly and helpful staff. Room was clean and satisfactory especially for the price. Would stay here again.
9 years ago (31-12-2017)
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