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Sonesta ES Suites Oklahoma City

  1. Central Oklahoma City
  2. Oklahoma City Lodging

Reviews, get directions and contact details for Sonesta ES Suites Oklahoma City

Sonesta ES Suites Oklahoma City

About

There’s something surprisingly different–and delightful–at Sonesta ES Suites Oklahoma City.

Story

Whether for business or pleasure, everything you need to eat, work, play and enjoy is what we do best.

Our suites feature apartment-style living with fully equipped kitchens for added convenience. Spread out in your spacious room. Start your day with our delicious, free hot breakfast buffet daily. Visit with us in the evenings Monday through Thursday for a light meal manager's reception. Stay productive and connected with our free wi-fi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night’s sleep.

We’re conveniently located near Will Rogers World Airport, Downtown and State Fair Park. Come stay and let us make you feel at home.

Address: 4361 W Reno Ave, Oklahoma City, OK 73107, USA
Phone: (405) 942-4500
moc.atsenos@snoitavreser
State: Oklahoma
Zip Code: 73107


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Reviews
My initial review; will leave one later, as I am here for a long time...for work. But first impression: about a 2/5. The employee that checked me into my room was quiet, not very friendly, and seemed like he didn't want to be there. He got me all checked in, and gave me my room keys, with my room number and that was it; no map, no direction, nothing. This place is not a small place, lots of different buildings, and he left me on a scavenger hunt to find my room. After about 3 laps of the area, I finally found it. Additionally on the check in, he didn't say anything about breakfast, or the dinners, what time they are at, where they are at, etc. Very poor first impression for walking in. The room: 3/5. It is a nice room, good size for an extended stay. Just not perfectly clean. There was some debris on the floor in the kitchen and carpet by the couch. The fridge still had some specks of lettuce or something from the previous occupants. So definitely could be cleaned more in depth between occupancy. Breakfast/Dinner: Have not had those yet so can't tell on taste and variety, but the time frame 0/5. Breakfast Monday through Friday starts at 7am, where the weekends it starts at 6am? Business persons have to leave by 7am for work, or have to be at work by 7am. So may want to look at switching the times.
8 years ago (20-10-2017)
This was a very nice place. The only down was the bed was right by the couch where kiddo was sleeping. Note to self this is not a family fun hotel for adults while kids sleep. I was looking forward to a door of privacy but not so much. Very clean and convenient for cooking! Would not stay with kids again but an adult weekend perhaps. Was totally Abe go take the shoes and socks off here. 😎
8 years ago (21-10-2017)
My husband and I stayed for 3 days, in a 1 bedroom. Had a very pleasant experience. General house keeping (dishes, beds, linens, trash) daily, she did a fabulous job! Check in staff was awesome. Did have a slight issue with A/C called front staff and it was fixed by the time we got back to the room. All in all, I give it a 5 very impressed and we stay in hotels probably 265 days a year!
8 years ago (21-09-2017)
I stayed at this hotel for a three-month business trip, and I'd have absolutely NO problem rating this hotel a five-star if it weren't for its atrocious housekeeping standards. I swear I felt like the housekeepers had a vendetta against me! I spent the last month of my stay there on a 3:30-midnight shift and, despite pleading with the front desk and housekeeping staff on several occasions to clean the room in the afternoon, I still had to deal with numerous housekeepers knocking on the door at 9 a.m. Worse yet, housekeeping service was sporadic, at best. There was a week or two that I’d have housekeepers come by for six days, then no more than two days in the following weeks. I spilled oatmeal on the pantry and kitchen floors nearly a month ago, and it’s STILL on the pantry floor. I gave up on anyone cleaning my kitchen floor, so I asked a housekeeper if she would just loan me a wet mop or whatever she had available, so I could do it myself. She offered to clean the floor and, quite literally, I couldn’t tell the difference between the ‘clean’ and the ‘dirty’. I don’t really blame the housekeepers, though their idea of “clean” (make the bed, empty the trash, change out the towels) is vastly different than mine. This problem is a managerial-level issue (inadequate staffing levels) and, until Sonesta gets this fixed, I will not be staying there again. I experienced several minor maintenance issues in my rooms, and not once did anyone come by to even LOOK at the problem, despite housekeepers assuring me otherwise. One more thing: Sonesta is a ‘pet-friendly’ hotel, so you can expect your room’s carpets to have pet stains everywhere. I stayed in two rooms during my three-month stay, and they both had nasty stains on the floor.
8 years ago (11-10-2017)
Stayed at this hotel a week ago. The room looked nice from first glance. However, my bed sheets (all three beds) had not been changed. There were hairs and dried boogers in my sheets and a stain on one. I called the front desk and they said they'd take care of it. An hour and a half later I called and the front desk person said she was the only one there and said I'd have to change them all myself. Icame Down and she gave me two 40-50 lb bags for me to carry across a parking lot and upstairs to my bedroom which I never had the chance to put on correctly since my dinner reservation was approaching. I ended up throwing the sheets on however I could when I got back to my room at midnight ( there must have been 20 different pieces) I was given 10%off my stay and a promise of a manager calling me back which I never received. Will not go back.
8 years ago (02-09-2017)
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