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Best Buy

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Best Buy - Wyomissing / Reading

Address: 1701 Crossing Dr, Wyomissing, PA 19610, USA
Phone: (610) 375-3340
State: Pennsylvania
City: Wyomissing
Zip Code: 19610


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

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Reviews
The associate who helped me in the TV/video department was great-- he understood and answered my questions clearly, helped me choose appropriate products, and didn't push extra or more expensive items than I needed. The mobile phone department needs improvement. I was overlooked and forgotten by sales staff, and they weren't familiar with their own promotion on the phone I bought, which was right on the back page of their current ad. If I hadn't seen it after I got home from shopping, I would have missed out on a free $99 accessory. They were friendly enough, just not knowledgeable. Definitely check their ad before you buy anything!
7 years ago (12-04-2018)
Really awesome store with excellent customer service. The layout of the store is very clean and modern and easy to navigate and labeled very well making things VERY easy to find while in the store. I went here to buy a new PC gaming monitor, and 2 gaming laptops and got all three at an extremely affordable price considering they're brand names and top of the line electronics. The employees there you can tell are very very passionate about their jobs there and highly knowledgeable of the products they are selling. I highly recommend this store!!
7 years ago (26-01-2018)
The last time i was here was to looking at cell phones. I stood with an Galaxy S8+ in my hand reading the specs directly off of it as a pretty boy associate walked up to me and started giving me all the WRONG specs of the phone...After letting him thoroughly make a fool of himself i informed him he was wrong in a polite way thinking he would admit to it and correct himself but he doubled down insisting he was right. There are some smart people here that do know their stuff and have helped me on occasions but a guy like this makes everyone look bad and want to buy their stuff somewhere else.
7 years ago (21-02-2018)
I was sitting on the floor trying to make an educated decision about my purchase. I watched as the staff stood around having conversations with themselves instead of wandering around to help customers. I even went live on facebook and recorded it. I had to wander the store then to get an employee with a key to open the rack lock. One star is generous, poor customer service
7 years ago (02-03-2018)
Didn't accomplish what I went for.Two issues to drop off for a cleaning under warranty. Was told I need a appointment to do so. The next available agent was 3 hours. I live 20 miles from store and didn't have time to wait 3 hrs. Next wanted to get service on my appliance that is under warranty. The store couldn't find any purchase information. Even with my name, phone number, address and credit card. I bought the refrigerator with warranty. At the same store with my credit card. And they delivered it. But Best Buy could not find any information on my purchase 3 1/2 years a go (extended warranty). So after 2 failed attempts of not getting done for what there for. I'm not happy. I went home to look at the serial number on my refrigerator. To call Best Buy for service repair. It turns out that they finally figured it out that Pacific Sales handles the repairs. Why couldn't Best Buy tell me all this right of way??? I value time at my age and not Happy with the my issues were handed. Sorry Best Buy after all these I look up at you as my favorite store. In one day you ruined that for me. ROBERT RYAN
7 years ago (19-02-2018)
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