Best Buy

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Best Buy - Chula Vista

Address: 59 N Broadway, Chula Vista, CA 91910, USA

Phone: (619) 420-1187

Website

State: California

City: Chula Vista

Zip Code: 91910

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

related searches: Best Buy near me, Best Buy Miami, Best Buy sales in, Best Buy electronics, Best Buy UK, Best Buy customer service, Best Buy hours, Best Buy laptops

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Reviews

If 0 stars was a choice, I would definitely pick it for this Best Buy location. Usually when I visit I have a good experience, but my recent visit was the total opposite. My friend and I browsed around for tablets then came across the Fire tablet. We looked around for help but all we saw were employees walking around or either walking away from us to avoid helping us out. We were by the wireless connection area & noticed a handful of employees who made eye contact with us but turned around or away. I thought it was because they had a customer to help or they’re assigned only to that section of the store. I got tired of waiting so I approached a short, African American lady with glasses and asked her if somebody can help us out then she proceeded to answer me in an annoyed voice “yeah.” Then one of the male employees who’s name is Josh (Asian) said he would help us out, but the funny thing is he was one of the employees who saw us but tried avoiding us. SMH! He managed to answer our questions and help us out. We also noticed the lady kept walking away and trying to avoid us, don’t know the reason behind it. Overall, TERRIBLE CUSTOMER SERVICE!

1) Too many employees walking around, instead of helping customers.
2) About 5-6 employees walked passed us & never asked if we needed help with anything or if we had any questions.
3) a handful of employees who kept trying to avoid helping us when we made eye contact
4) The short lady who seemed annoyed to try and get someone to help us out. I will find out her name the next time I visit & will update this review.
5) Poor Customer service due to customers needs and expectation were not satisfied

Best Buy Chula Vista, DO BETTER!!!!!

 7 years ago (01-05-2018)

Nice place good service young guy from the geek squad helped out 100% with my friends laptop.   The bad thing is that they dont have the music instruments in the back anymore.. Got really good deals on my drum stuff when it was there .. But its still a nice spot to get all your electronic needs

 7 years ago (17-04-2018)

Let's be honest. .. everything they have can be found online. But these guys know their stuff. And with sooo many products flooding the market these days, you need info from people who know. Plus they don't beat you up when you return stuff.

 7 years ago (28-04-2018)

Got there and checked in, no problem. Was  last in a long line of people, no problem. I waited patiently until my turn came. Still I was never called. After looking at my phone because I had to do something to pass the time, I see they had shuffled in another person ahead of me. Still, no problem. I put my phone away and started paying full attention because I am now at the front of the line. Another customer comes in and sits behind me, and a smug short petite guy with an attitude comes up, and says that they won't be able to see me for almost the same amount of time that I have been waiting. They won't get my business, nor will the Best Buy that employs them.

 7 years ago (25-01-2018)

I love Best buy. They have excellent service and people to help in every area. The return policy is good. The stock was better than I expected. I have always had a good experience at Best Buy. I ask for gift cards for holidays. Can't wait to get back and get a new piece of technology!!

 7 years ago (27-01-2018)

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