Best Buy

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Best Buy - Western Hills

Address: 5555 Glenway Ave #550, Cincinnati, OH 45238, USA

Phone: (513) 347-3457

Website

State: Ohio

Zip Code: 45238

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Reviews

No help at all. Stood around while the employees stood around ignoring me. Asked to speak to a manager.  Waited for the manager.  Manager never came.  Attached picture shows how busy they were.  I think maybe 3 other customers in the store.  Plus the shelves were empty.  Seemed like they were going out of business.  I can understand why...

 8 years ago (25-05-2017)

Took my HP laptop into BestBuy to have them check it out and after explaining to the tech what happened he knew just what to do. He fixed it in about 2 minutes flat. Took the battery out and pressed start for 45 seconds and voila it came back to life. NO CHARGE! I asked several questions about saving pictures from old hard drives and e showed me how and the cable was not very expensive. I asked about Office plans... new power cord...and new battery, about flash drives and he answered all my questions. I even saved $51.00 on my purchase. Thank You Best Buy!!!

 8 years ago (15-05-2017)

If i could put 0 stars i would because we recently ordered a stove and had paid the extra money to have them install it. So they came out and when they first brought it in it looked good but after looking at it I found there was a dent on the side. Then mid install they say they could not install it because they dont have the fitting to connect the gas line so they stopped and left. I had called up their manager and told them there was a dent in the side of the stove and they said its not their job to fix that. So i am NEVER ordering from them again because of their lack of responsibility and services. 
Hope this helps you to sway away from here.
:)

 8 years ago (26-01-2017)

It is not just like the usual best buy places you see. I liked their categorization of electronics. Gaming related stuff towards one corner with PS4 console and games at one and Xbox one at other. A great collection and good customer service makes it stand out among other stores.

 8 years ago (10-12-2016)

They are friendly, they are helpful - they make you feel your time is important.

 8 years ago (29-04-2017)

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