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Reviews, get directions and contact details for Bical Chevrolet of Valley Stream

Bical Chevrolet of Valley Stream
Address: 709 W Merrick Rd, Valley Stream, NY 11580, USA
Phone: (516) 285-6500
State: New York
Zip Code: 11580


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Reviews
So far my experience was good. My issue with my vehicle we're resolved. The only issue that I think can be better is the waiting time. I checked in close to 11 a.m. And wasn't finished with the service until after 2 PM. The best thing about my experience would have to be the lounge area. The seats were comfortable. The restrooms were within feet. Vending machines were available for snacks and beverages. That plays a big part to make the atmosphere comfortable. The staff were friendly.
8 years ago (21-10-2017)
The service must be reserved for their special customers. One star will have to suffice since there are no "negative" stars. I know New York is a fast paced town all about making money, but honesty should still have a place in business. My car was was having trouble and I could not get it back to my home state and home dealer so I was referred to BiCal. Ed Collura lied and said they would take care of the care. I informed him that the car was still under warranty and that I needed to return to my home state and he not so subtlety tried to tell me to have it towed. After waiting 4 days, I discovered that they had not even looked at the car. I had to return and have the car taken to my home dealership. They checked the car AND repaired it in under 4 hours. On a positive note, the gentleman who did the check in process and the check out process was very apologetic and looked like he was an unwilling party to a crime.
8 years ago (28-09-2017)
We love this place. We already referred this place to friends and family. Me and wife were in and out. Customer service was fast. Michelle was awesome, she did everything to help us out. And so did Jimmy, he definitely helped us out with the financing. We love our new car so much. We have no regrets we contacted Bical Chevy... You guys keep up the good work... we are one hell of a happy customer.
8 years ago (01-07-2017)
Absolutely the worst dealership. They try to act like they care about you when they honestly just want a deal from you. The GM is so disgusting her attitude is so nasty. The sales people are grumpy and I highly advise customers to go somewhere else. That "General Manager" needs to be fired.
8 years ago (19-10-2017)
Overall satisfied with dealership service. But they need to provide more courteous calls on updating you about your vehicle repairs.
8 years ago (26-09-2017)
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