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Reviews, get directions and contact details for BluePearl Veterinary Partners

BluePearl Veterinary Partners

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Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for companion animals.

Address: 4126 Packard St, Ann Arbor, MI 48108, USA
Phone: (734) 971-8774
State: Michigan
City: Ann Arbor
Zip Code: 48108


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My first time there, unfortunately, was under the circumstances of my cat needing to be put down. I called them when I was on my way, and they were ready to go when I got there for whatever I needed. They were very kind and patient as I have never experienced the decision to put a fur baby down before. They explained everything to me, my options, prices, and took very good care of my cat in his last moments. They made it very comfortable for the both of us. I highly recommend anyone who needs emergency service to their animal!
7 years ago (11-03-2018)
Don’t take any lost dogs here!!! We ran out of options to find the owner so we decided to stop in here and see if they could scan him for a chip. A wonderful person named Oliver helped us right away. Scanned him and found a chip and Oliver was new so someone else gave him direction on who to call (I believe it was the doctor helping Oliver). So we’re waiting patiently for Oliver to get the contact information and while we’re standing there some girl comes around front from the back and says “oh did you find that dog” we said yeah, walking around packard street but he has a chip”. She rudely then says “oh no.. we keep found dogs regardless of what you want” she goes into the cabinet and pulls out a form, slaps it down in front of us and says “you need to fill this out and we will be taking it from here, you don’t get to leave with him”. The tone in her voice was so demeaning like we were complete idiots who were less than her. I immediately got upset and went right back at her with even more attitude than she was dishing. I let her know that if they have a policy for lost dogs, that’s great and she could have calmly explained that to us. She responded with “well Oliver is new so I’m helping him out and I have another emergency I’m dealing with. I proceeded to chew her out letting her know that Oliver had the situation under control and if you had some other emergency going on that’s where you focus should be. She then refused to look at me and Just went about her business on the computer. I threw her form back at her and I let Oliver finish the great work he was doing. There was a zero percent change I was leaving this dog there now, not with some hot head walking around going off on everyone. My thing is there was no reason for her to assert herself in the problem and then to do it, and be a complete you know what, was just uncalled for. If that’s how she treats humans trying to do the right thing, the last thing I want is someone like her taking care of my sick dog. Also, the doctor that was helping Oliver in the beginning said NOTHING about a form or this process they apparently have. Her name was Stephanie and if she was just having a bad day, next time don’t take it out on people just trying to do the right thing. PS - Oliver is wonderful and I appreciate all the help we received in returning this dog to the owner. Thanks Oliver!!! In response to the practice manager - Yes, I understand there was a critical patient while I was there. Don’t you think that’s where Stephanie’s focus should have been?
7 years ago (06-03-2018)
Yes, you will most likely spend quite a bit, but they will do everything possible to save your let's life. I took my pet to 2 other vet's, 1 tried to say he was ok to go home, and when we arrived at Blue Pearl he was unresponsive. They rushed out, immediately checked him, and ran him back on a gurney. I couldn't help but blurt out,"Oh my God someone actually cares!" Because we had been blown off by other vets when we knew he wasn't ok. You will get people who actually care and will do everything in their power to help. They were able to catch a rare disease, but even if my pet hadn't made it, they were amazing and actually listened to us. I will be eternally grateful for the compassion that was shown to us, as well as the love and respect they showed my dog. If you want your voice to be heard, get people who treat your pet like their own, and known your pet is in good hands, I fully recommend them.
7 years ago (15-02-2018)
We have a small 6lb Pomeranian who suddenly started acting strangely, falling down and twitching on new years day at 11pm at night. We immediately rushed her to Blue Perl. When we first arrived they rushed her into triage, and we weren't sure if she was chocking or dying of a stroke. The Dr. Immediately recognized that she had ingested something toxic and ran some test, and within 20 minutes determined that she had actually ingested some of my prescription medication that had fallen onto the floor. Within 30 minutes of walking in the door, they had our little dog diagnosed, and were beginning treatment, which included pumping her stomach full of activated charcoal (to absorb the toxins), and giving her I.V. fluids and medication. They had us out the door after less than an hour after the diagnosis. And our dog is now at home recovering, and immediately showing signs of improvement. Also, the prices were reasonable, especially considering the level of care and attention.
7 years ago (02-01-2018)
The people were friendly and accessible. They were very expensive, which is fair enough. However, they entirely missed a specific and severe problem that jumped right out to another vet, which delayed getting treatment.
7 years ago (08-01-2018)
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