facebooktwitterpinterest
mobil menu

BOSS Store

  1. Northwest Washington
  2. Washington Clothing Store
  3. District Of Columbia Clothing Store
  4. District Of Columbia Store

Reviews, get directions and contact details for BOSS Store

BOSS Store
Address: 1054 Palmer Alley NW, Washington, DC 20001, USA
Phone: (202) 408-9845
State: District of Columbia
Zip Code: 20001


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
Similar places near
Arc’teryx Washington, DC Store Arc’teryx Washington, DC Store 48 meter Moderate selection of Arc'teryx products. They lack most of the models they sell onli...
Burberry Burberry 119 meter I purchased my trench coat earlier today, thanks to assistance from Mr Brady Wright w...
Paul Stuart Paul Stuart 205 meter Stick to NYC location. Instead of being customer focused it’s all about doing the lea...
Blick Art Materials Blick Art Materials 246 meter Friendly, helpful staff. Good for a quick trip or for wandering. I suggest signing up...
Macy's Macy's 275 meter Store is very well located. Right outside of the metro center metro station - 13 stre...
Forever 21 Forever 21 280 meter I was here with my girlfriend and she loves shopping. This store was perfect for her....
GapKids GapKids 282 meter Love this place to buy kids clothes. The sales, selection are always on point.
H&M H&M 301 meter Very casual ambience and vibe. Fast fashion but online items are readily available at...
Leica Store Washington DC Leica Store Washington DC 318 meter It was my first time to visit a Leica store and hold Leica cameras, and the employee ...
Potomac River Running Store Potomac River Running Store 336 meter The customer service here is the best I've ever seen. I bought a pair of running sho...
Peruvian Connection Peruvian Connection 346 meter This is upscale store in downtown Washington d c from what my wife tells me there is ...
Anthropologie Anthropologie 354 meter I love the clothes here. Expensive!
T.J. Maxx T.J. Maxx 376 meter I always love visiting here. It is a bit disorganized and hard to find where things a...
J.Crew J.Crew 381 meter I am a fan of J. Crew clothes - like their predictable designs and good fit. Stopped...
Ann Taylor Ann Taylor 382 meter Stylish and modern cloth. No very expensive and middle to good quality. The staff is ...
Banana Republic Banana Republic 383 meter I think the styles are pretty good, and he staff is friendly. I wish the men's sectio...
Nordstrom Rack 12th Street Nordstrom Rack 12th Street 411 meter The Nordstroms Rack has a nicer look and feel than many of the other stores in the ar...
Walgreens Walgreens 422 meter I never write reviews but my experience with the pharmacy in this Walgreens was so ho...
Reviews
It seems like the people who work at this location do not care about their sales or the customers in general. I needed to return a pair of shoes that I purchased online from Hugo Boss official website, and I wanted a different pair of shoes instead. For some reason, this store couldn't apply the credit for the returned shoes towards the new purchase. Instead, I had to buy a new pair by paying the full price, and the online store had to refund me for the old pair. It seemed strange to me that this store pretty much had nothing to do with the official online #HugoBoss store. For example, when I switched an item in Boston (Copley Place), I just paid the price difference. So, I picked a new pair of shoes, the problem is that this store did not have the right size, so an associate placed an order for me to be delivered to the store. He promised the shoes in the right size will be delivered to the store in 3 days max. I called in 3 days, no shoes. The person who picked up the phone asked who placed the in-store order for me, and since I did not remember the name of the associate, I had to describe his physical features. There's no sales associate's name on their receipt. Apparently that very associate was not in store that time, and so the person on the phone promised they would call me back. 10 days later, I call them again. The same thing repeats: questions what the associate who placed the order looked like, etc. I asked if they could look up the status of this order by the order or transaction number, but the answer was No, - this store's system doesn't allow them to do that. The person on the phone took my contacts (AGAIN) and promised that somebody would be in touch with me asap. 3 days later - Call them again, and again after being put on hod a couple of times - no traces of shoes! Though this time I was promised that this would go to the manager, who would contact me. After waiting for 16 days, I just wanted my refund. Now I need to go back to the store with my credit card and process the refund in the store. Waste of time and expectations of such high brand as Hugo Boss! Not only the store system is very inefficient to make normal purchase translation, but also the lack of service (or I should probably say indifferent attitude) are the components of very unfortunate experience! I would not recommend shopping from this store, and the management should pay closer attention to the operations!
8 years ago (12-01-2018)
Excellent service. Expected from a name like Boss but still very refreshing
8 years ago (19-11-2017)
My wife and I visited this store and both of us had a great experience. Here's a Big Thank You to Antoine who helped us! He was incredibly courteous, very knowledgeable about both store selection and style, and was able to make our experience very pleasant. We needed some tailoring done and Antoine and his manager took care of everything and as promised Antoine was able to get us the suit incredibly quickly. Antoine also pleasantly surprised me by adding a bottle of nice cologne to my bag as we were checking out - he totally guessed the scent preferences too as I ended up wearing this cologne daily. Store itself is new, very clean and is located in a very nice area. I definitely recommend checking it out.
10 years ago (18-09-2015)
It is a nice spacious store. Friendly and helpful staff EXCEPT the store manager. The young lady is grumpy, arrogant and has a weird attitude. I think the brand should choose store staff more carefully if they don't want to be discredited like this. AND, if you come in for alterations, know that they have a 3 week turnaround for any basic service including hemming pants. 3 WEEKS, haha can you believe it? In any case, I think shopping online is so much more convenient- hundreds on items on sale on the web site, fast delivery. They accept online returns in the store.
9 years ago (12-08-2016)
Very friendly and helpful staff
8 years ago (26-08-2017)
Comment on this business

BOSS Store map

to add BOSS Store map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0073 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy