Budget Car Rental

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Budget Car Rental Santa Fe operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 1946 Cerrillos Rd, Santa Fe, NM 87505, USA

Phone: (505) 984-1596

Website

State: New Mexico

Zip Code: 87505

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: 8:00 AM – 12:00 PM

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Reviews

We are locals small business owners and have tried all of the various agencies for our rental cart needs...  when a vehicle is in the shop, or we need to make a trip, or for business travel.   We quickly became loyal Budget customers.   We have had problems and frustrations, some of them self inflicted.  More often we have had some of the most SUPERB  customer service we have ever had, from any business in Santa Fe,  or honestly from any car rental anywhere in the country.  (I also rent regularly for business travel).   These folks always do the best they can for us, and I have observed them doing heroic work for other customers as well, even when the customer is irate and virtually inconsolable.  This is the best car rental store in Santa Fe!

 8 years ago (15-12-2017)

I'd give it zero stars if I could. My boyfriend and I rented a van and car dolly to move out-of-state - the van was littered with broken glass and the dolly was in such poor condition that it was totally unusable. We spoke with the owner, Tomas, the next day. He was incredibly rude - he seemed annoyed that we were upset. He claimed that he'd done the inspection himself and there was nothing wrong with the van or the dolly. I asked him if he'd done the inspection himself, then he must have noticed all the broken glass inside the van - he dodged the question, couldn't make eye contact with me, and instead accused me of lying and implied that I'd somehow damaged the dolly myself. He refused to take responsibility for his bad equipment or help us replace it, even though our house was only a 5 minute drive away - instead we had to call Roadside Assistance, who finally got someone to come up from Albuquerque, about 5 hours after we'd initially called. All told, Tomas' terrible services set us back two days and over a hundred dollars in hotel expenses (which corporate later reimbursed, thankfully). If you enjoy hemorrhaging money or are a masochist looking for a stranger to treat you like garbage, then by all means, go here and ask for the owner. Otherwise, I could never recommend this place to anyone in good faith. Absolutely miserable experience.

 8 years ago (23-05-2017)

This has been my rental place for 16 years here in Santa Fe.   Great cars, great staff and seamless process.   Thank you!

 8 years ago (03-07-2017)

Quality vehicles at fair prices.  Friendly employees.  Drop off at separate location available.  

 8 years ago (26-06-2017)

turned in a rental truck for family members move. We then rented a car for getting around town until our own car was returned from the body shop.  Everything went well. Place was quite busy, but each person was acknowledged and attended to in turn with courtesy and professionalism. We were explained the options for the rental and costs involved. When we found we would need the car a few more days, the guys empathized with our situation and annotated the contract. Upon turning it in, we were once again warmly received and the paperwork was completed without glitches. 
The only challenge was getting in and out, but that was due to the city of Santa Fe remodeling of Cerrillos Road.

 9 years ago (06-09-2016)

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