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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1611 St Michaels Dr, Santa Fe, NM 87505, USA
Phone: (505) 986-1414
State: New Mexico
City: Santa Fe
Zip Code: 87505


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Reviews
Good service, good selection of cars and SUVs, eager staff. I have rented from here at least 10 times this year. For local as well as interstate travel. Only once have I had an issue with one of their rentals, it had not been cleaned, as thoroughly as I expected. Other than that, very good service; they pick you up when they say they are going to, and I've always gotten a follow-up call during my rental making sure everything was satisfactory.
9 years ago (21-12-2016)
My parents live in Santa Fe and I decided to rent a car for a day to go up to Taos so I didn't have to use their car. I made a reservation on line and got an email confirmation. When I went to pick up my small SUV at the specified time they said they no longer had the SUV for me. They obviously can take a reservation but can't seem to hold a reservation. This felt like a Seinfeld episode. I'm also pissed that I had pops drive out to Enterprise only to have them say they didn't honor my reservation. Ruined a day with the kids. Never again with this rental agency for work or for vacation. Next day Update: Well the next morning suddenly I had a SUV. The customer service from the manager Armando was terrific and gave me a discount on the car for my inconvenience as they likely overbooked for the Christmas holiday week. That said I still lost a couple hours on my day trip but in the end it worked out. 1 star for initial experience and 5 for the customer service from Armando.
9 years ago (28-12-2016)
This is the third time I have rented from Enterprise in Santa Fe and continue to have prompt and friendly service and dependable, comfortable cars. They also continue to have the best prices for the economy sized cars...or free upgrade, like I just received this past week. I'd recommend them in a heartbeat.
9 years ago (29-11-2016)
Enterprise at St. Michael's in Santa Fe are always friendly and have always been able to accommodate on short notice even during a busy time of year. I have no complaints and would recommend their service any time.
9 years ago (13-01-2017)
From the beginning to the end, the service we received from Enterprise in Santa Fe was outstanding. We were picked up on time from our hotel. The customer service staff were friendly, professional and efficient. The car was clean and well equipped. The $1.99/gal gas program is a great deal. I am usually an Avis customer but I will be using Enterprise in the future!
9 years ago (05-10-2016)
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