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Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental New York operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 220 E 9th St, New York, NY 10003, USA
Phone: (212) 477-7180
State: New York
City: New York
Zip Code: 10003


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 3:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews
Renting the car was easy enough but when I needed To return the car and get a receipt emailed to me that's when it became not only difficult but somewhat unprofessional and the next day the employee who answered the phone was probably the most resistant to service I have ever come across. This person has no business in a customer service position. He was rude and simply unwilling to perform basic tasks to facilitate and me getting a receipt. He refused to check with upper management or call another store as well. It should be a pleasure spending money not a task
8 years ago (18-12-2017)
Single worst car renting experience of my life. When I told them this, they didn’t even ask why. They just said “well we have your car now.” The staff here is rude, doesn’t care about what your problems, and is unwilling to help customers in any way. They even hung up on me when I was asking them for assistance. Go somewhere else, anywhere else.
7 years ago (03-03-2018)
I rented several cars with them and the service was always great, for a very fair price. They even offered me an upgrade to SUV when it was snowing. There’s often a little wait when they bring the car from the parking, but I totally recommend this place.
8 years ago (14-12-2017)
The young lady who help me at the front desk had thick red curly hair and she was an absolute pleasure, Thank you sweetie
7 years ago (12-02-2018)
It was an old basic Mazda 6 with uncomfortable seats. The car's windshield was not clean. The morning reception was not nice and welcoming. Car's front right seat back was fixed and uncomfortable. The price for each gallon of gas is too high ($10) and I had to fill the tank in a very bad traffic jam when I was returning. I didn't feel very comfortable with my trip as I was always stressed to bring the car back as she mentioned in the morning. I will never do that again!
8 years ago (03-11-2017)
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