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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 221 Thompson St, New York, NY 10012, USA
Phone: (212) 533-2900
State: New York
City: New York
Zip Code: 10012


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: 3:00 – 9:00 PM

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Reviews
Manager Joshua Wallace was excellent. Extremely helpful. Really understanding. Enterprise in Greenwich will continue to be my go-to because of my positive experience there!
7 years ago (09-03-2018)
I have nothing but the best to say about Enterprise in Greenwich. I arrived late for my rental, so when I called ahead to verify I would still have a vehicle Mackenzie answered and politely assured me that I would have a vehicle for my trip. Then when I arrived I was met by Jessica, the site manager. She was both curious and professional. The entire process was seamless and quick and because they could not offer me a free pick up to/from my home to the rental agency they compensated me appropriately for a taxi ride - this is exactly the type of outstanding customer service that makes me a loyal Enterprise customer. I look forward to renting from this location for all of my vehicular needs.
8 years ago (27-11-2017)
I had an excellent experience renting from this branch of Enterprise, from beginning to end. One thing I would strongly recommend is to join their membership program (free) before renting. This will greatly smooth the rental experience and may provide easy car upgrades (at no cost) when supplies are available.
8 years ago (01-12-2017)
I have to say that the service at this location was beyond what I would imagine from a car rental shop, not to mention it was Enterprise. I interacted with three different staffs including the branch manager, Jessica. They were all very nice and didn't hate their job or being there, which is generally true for staffs at any other car rental shops. Clearly they were trying to make car rental less daunting experience and I really appreciated their positive vibe!
8 years ago (02-11-2017)
Amazing customer service. Quick pick-up and drop-off with minimal wait. As a first time Enterprise customer (I am an Avis Preferred Customer due to company policy), I was truly impressed with Enterprise's ability to prioritize and meet customer needs. Due to vehicle availability, staff and site manager upgraded me at no additional cost to ensure that I was able to get to my destination on time. Avis rarely ever did this for me. Superb!!
8 years ago (16-07-2017)
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