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Reviews, get directions and contact details for Budget Car Rental

Budget Car Rental

Story

Budget Car Rental New York operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 142 E 31st St, New York, NY 10016, USA
Phone: (212) 661-5906
State: New York
City: New York
Zip Code: 10016


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 3:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews
The car I rented was given away and I was given a truck instead with no notice whatsoever. Further, the staff sitting at this office (142 E 31st St, NYC) on Sat 2/17 morning were utterly unprofessional and disrespectful, which I will not entertain. I am done with Budget
7 years ago (20-02-2018)
This is likely to be one of the most horrible places I have ever dealt with. Unreliable service, quality and overall experience. Specifics: 1. They routinely overbook so you getting a reservation means very little. Can show up and basically find out that there are "no cars". This means that you really can't count on this service if you have something important to drive to. 2. You could get a car with a bump that they poorly document (their documentation system is from the 19th century). Upon return, they will claim that it's a new bump, which all sounds pretty convenient for them. I don't exactly know how the customer can avoid this, but regardless, doesn't seem like something a customer should worry about 3. While they have staff that is very competent at times (hence, the one star). They have others who really shouldn't be interacting with other human beings.
8 years ago (05-08-2017)
They offer the worst service you can imagine. 80 minutes delay and not a single apology. Rude staff. I would never rent their cars again period.
8 years ago (21-11-2017)
Very good all-around experience with this rental. Pleasant, efficient staff.
8 years ago (05-11-2017)
So many cars they got tickets and a boot like this company needs more space
8 years ago (27-11-2017)
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