Budget Car Rental

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Budget Car Rental New Orleans operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 1317 Canal St, New Orleans, LA 70112, USA

Phone: (504) 565-5600

Website

State: Louisiana

City: New Orleans

Zip Code: 70112

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 8:00 AM – 1:00 PM

Update Info

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Reviews

Read the reviews online and so many bad reviews, but took a chance.  This was within WALKING distance of the French Quarter (it's right on the border actually).  We rented a Focus size car for my wife and I and we got a Soul that worked out perfectly.  Sure the car had more marks/scratches on it than normal, but we took our time, photographed it and made a note of it all on the paper.  They were friendly and FAST.  We were in and out in not time.  Our 'estimated' bill was $250 and change and we had to drop the car off at the airport at 4am for our flight a week later.  NO PROBLEMS AT ALL - and our "total" bill on the credit card?  $250 and change - no issues WHATSOEVER.  I'd totally rent with Budget again and at this location.

 8 years ago (10-12-2017)

Wish I could give 0 stars and 5 thumbs down. They need a whole new staff. I have rented here for years and as of recent the attitude of the employees is unpleasant and unhelpful. The one person that is always over and beyond helpful is a thin caucasian young lady with longer brown hair. She should be the manager. Yvette and Cherine are horrible at their job and maybe should look into finding employment in an area where customer service is not imperative. It should also be noted that in a city that is majority black...the only black workers are the ones cleaning the cars.

 7 years ago (06-02-2018)

The worst experience of rental cars in the US and even in Europe. 
3hours of delay, 30 cars missing from 8 to 10 am. Wrong information about contracts, the worst welcoming and service ever

 7 years ago (18-02-2018)

Pros: The process from reserving our rental car online a few nights before we were to pick up our car to picking up our car and dropping off our car was extremely smooth. Everyone we spoke with and encountered at Budget was extremely helpful and nice. Josephine at the Budget office off Canal Street in New Orleans (in the French Quarter) was very sweet and got us in and out very quickly. The individual that came out to inspect our car with us was very nice and thorough. When we dropped off our rental at the MSY airport I noticed they charged us for fuel on our receipt, even though we had just stopped to fill up the tank before we returned to the airport. The ladies working quickly took care of this charge and refunded our money and apologized. We will definitely use Budget again when vacationing to New Orleans.   

Cons: The car was stinky like body odor. But we made a quick stop into Dollar Tree for some air freshener and sprayed the car down which helped ALOT.

 8 years ago (29-08-2017)

Rent a car & receive a free New Orleans attitude, lol. The attendants seemed a little stressed, but know their job

 7 years ago (07-02-2018)

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