Carousel Motors

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About

www.carouselmotors.com

Address: 809 IA-1, Iowa City, IA 52244, USA

Phone: (319) 354-2550

Website

State: Iowa

Zip Code: 52244

Opening Hours

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

We recently purchased a new Atlas from Carousel.  Vince was great to work with answering all our questions, making himself available at all times if we needed anything else, and also following up after the purchase.  When it came time to work out a deal we received a fair price for the vehicle and our trade-in.  As always I recommend any new buyer do their research on both the new vehicle and your trade-in to help eliminate surprises during the negotiation process.

 8 years ago (29-11-2017)

I had the pleasure of working with Alison Barnes during my car buying experience at Carousel Motors.  She was great and I strongly recommend her to anyone looking to work with a down to earth salesperson and someone who really wants you to be happy with your decision at the end of the day.  She followed up with me several times and personally made sure my car was in tip-top shape for when I drove off the lot.

 8 years ago (28-11-2017)

I've now purchase 2 used cars from Alison. She is absolutely fantastic to deal with. Not only is she fun to talk to but she worked hard to find the vehicles that would fit our needs and budget. I'll definitely go back to her next time. Painless car buying experience  and Alison takes care of you from start to finish. She really cares about her customers and getting the right car for them, not just selling a car.

 8 years ago (11-10-2017)

I normally don't ever write reviews, however I believe everyone should receive a heads up. Honestly I should have read the reviews prior, because it would have saved me a lot of money. What ever you do, do not buy any reaquired vehicles aka lemons from this dealership. They will provide you with all the necessary documents and tell you that the car is sound, but they are not. Chris Hester is a bully and the one that will ultimately try to convince you that there is nothing wrong. This has already happened to a couple other people from reading the reviews I see. Anyway I bought my vehicle there and within 200 miles check engine light comes on so had to immediately be serviced for 2 days. On top of that, upon researching I found out that I paid retail value for this car, but for some stupid reason I believed the sales guy when he told me I was already saving a couple thousand by buying a manufacturer buyback car, which I believed. I would also name the sales guy, but he is honestly a good sales person and told me he was new to the place so I don't believe its his fault because most likely he didn't know. Now I am stuck with a very overpriced lemon vehicle and probably one that will have more problems to come. If this review doesn't stop you from buying a lemon (manufacturer buyback) then please make sure that they price appropriately because you should not be paying retail value for a lemon and don't let Chris convince you other wise. By the way Chris is also the one buying the manufacture buybacks so its in his benefit to convince you and tell you that he prices everything very competitively. ***Also beware that the cars paint may look in pristine condition when you pick it up, but its most likely a glaze they put on the car. After one wash my exterior showed buffer marks everywhere with holograms. May not be a big issue if you don't buy a black car or if you don't care about exterior, nonetheless would like everyone to learn from my mistake. (and once again another review was also left on this issue).

 8 years ago (23-10-2017)

I had a wonderful experience with Alison. She was very customer focused and was willing to do what needed done to get me into my new car. Thsc was my first no pressure car buying experience and it was great!

 8 years ago (02-12-2017)

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