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Reviews, get directions and contact details for Cassa Times Square

Cassa Times Square

About

A Modern, Minimalist Retreat in Manhattan’s Times Square

Story

A stunning newly built 4-Star Luxury Hotel with a sleek and upscale feel, featuring a Rooftop Garden Terrace and a Fabulous Outdoor Jacuzzi. Enjoy a prime midtown location, just 5 minutes' walk from Times Square and two blocks away from Javits Convention Center and within walking distance of Fifth Avenue, Broadway, the Lincoln Center and within easy reach of all of the city's legendary sites, shops and attractions. Very friendly, helpful and accommodating staff with award-winning service and impressive function rooms. Our meeting and event facilities are unsurpassed, including suites and a boardroom with an excellent in-house catering. Beautiful modern amenities in-rooms and throughout the hotel with a magnificent view of the city and Hudson River. Our gorgeous rooms and spacious suites offer the ultimate blend of style, comfort and luxury. High speed Wi-Fi access is provided free of charge to guests throughout the hotel and a state-of-the-art fitness center offering cardiovascular and weight training equipment. Our Magnificent Rooftop bar is opening soon | Pending liquor license approval

Address: 515 9th Ave, New York, NY 10018, USA
Phone: (212) 920-2020
moc.erauqssemitassac@snoitavreser
State: New York
City: New York
Zip Code: 10018



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Reviews
I was in the city for only one night to celebrate my aunt's birthday and I wrote a message to the hotel telling them about it while making the reservation. What I didn't expected was the surprise: they decorated the bedroom with petals, balloons, delicious cheese cake AND a bottle of champagne. WHAT A SURPRISE!!! We just loved it! There is a beautiful basket in the lobby with nice, big, sweet, crispy apples for anybody who wants it. It's nice to get something healthy to snack when you are coming in or out of the hotel. Very cool! Now, my aunt does not speak English and the staff was still very helpful, nice and patient with her. We had breakfast included but for some reason didn't expect much about it.. Surprise again! There was bagel, croissant, muffins, eggs, cereal, yogurt, oat, juice etc DELICIOUS! Check in was supposed to be at 3 pm and we arrived at 12. the room wasn't available but they took very good care of our bags. Some of the staff that I record names was Michael at front desk and Felix who carry the luggages. Both very nice and sweet guys. I don't remember the housekeeper's name but she was amazing too! The one thing I didn't understand was: why there is a door to get to my room door?
7 years ago (07-03-2018)
We spent one night here and really enjoyed it. It's not a fancy place, very minimal but felt very clean. There is a little rooftop you can sit and enjoy. We received a complementary bottle of wine and room upgrade when we got there. The entire staff was so helpful and friendly. It's a little inconveniently located, depending on what you're planning on doing. There wasn't a metro super close that we could use. We don't mind walking so it was fine with us.
7 years ago (23-04-2018)
Staff was really nice. The hotel itself kind of takes you out of the middle of the city, in a good way, but the rooms are pretty small. Also, breakfast is pretty below expectations. I would stay here again though, for the staff and location.
7 years ago (06-05-2018)
Always start with the positive things, right? Well, the most important thing (bed) is really comfy and huge in Cassa. The rooms are quite spacious, the staff is very friendly, and the overall impression is fine. But when looked at the details, we have strong doubts if the hotel is worth its 4 star rating. It looks like they've never spend a dollar on maintenance. The hotel is not old, but it's starting to look old already. Holes in the towels. And last but not least is the breakfast, which is mentioned in other reviews as well. Definitely not worth the 4 stars. Especially the plastic tableware is making it extra poor. Don't get me wrong. We had a nice stay in the hotel. But if a 4 star rate is important to you, look further.
7 years ago (26-01-2018)
Such a nice hotel, especially the crew there is really welcoming you feel like home because is not a big hotel that what I liked about it. The room are modern and clean. Only one negative point is the breakfast, it’s really basic not too many choices. But I had a great stay there.
7 years ago (11-04-2018)
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