Casual Male XL

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Address: 712 County Rd 42 W, Burnsville, MN 55337, USA

Phone: (952) 898-5499

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State: Minnesota

Zip Code: 55337

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Reviews

Great service, knowledgeable staff, a few extra services I didn't even know existed like steaming your clothes (it can take a little while but they can get the factory wrinkles out for you). Helpful for finding a style and pairing clothes. A little bit spendy for me but good quality clothes. Great for guys that are too big or tall for normal clothing shops and I observed that they treat everybody with respect.

 9 years ago (03-07-2017)

I was not a fan of the store chain since I bought a George Foreman coat in 2004 at a location in the Denver Metro area. The coat after a few months began to shed and SHED IT DID. But, at the time, I needed a coat my size. So, within the last few weeks, I was visiting in the Twin Cities and my time was minimized to where I could not go home for professional clothing; I needed slacks and a belt.  Stopped into this location 15 min before closing. The experience was decent. The clerk even hooked the belt on the slacks (so to speak) and I left the store. The next morning, I attempted to dress in the slacks. Whoa!  wait!  No belt!  I figured I must have left it at the store, although I thought the clerk said he would clip the belt to the slack's hanger. So, I went back to the store to inquire about the belt I left, as I am sure I did. The clerk at the store was different than the previous night. This one treated me as if I was in the wrong place, even after I shared with him my experience. My contention was that I have left the belt. The store clerk was like, "if I find it, I can call you..." (I don't live in the Twin Cities)  I was hoping to just be given another belt or possibly pay for another belt at same price.  Store clerk was not interested in helping me find another belt on clearance. Yes, I was expecting some concession because I asked the clerk to hang the belt on the slacks hanger by the buckle. Had this been done, they would have been NO WAY I could have lost it between the store and the parking lot. Yet, the clerk acted as if , "maybe you dropped it or lost it in the parking lot", as if I would respond with affirmation. Maybe I was expecting much, but at minimum, I was expecting someone who works at a store with these prices for clothes (I am not used to buying clothes lots) to have more empathy. Not the customer service I was expecting. My money does little for their bottom line, therefore they shall see no more of it for a LONG time.

 10 years ago (18-02-2017)

Great service, and I always seem to luck into a good sale. 

 9 years ago (06-06-2017)

Just bought my first suit last night. Don't remember the name of the guy that helped me, but he couldn't have been more helpful. Outstanding customer service!

 10 years ago (07-10-2016)

Great experience buying from a clothing store that still cares about customer satisfaction. Will definitely be back.

 10 years ago (03-10-2016)

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