Century 21 Curbow Realty

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Address: 3659 Star Ranch Rd, Colorado Springs, CO 80906, USA

Phone: (719) 390-1100

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State: Colorado

City: Colorado Springs

Zip Code: 80906

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Reviews

Not only did I buy my home from Curbow Realty, when it was time to sell I called on them to sell it for me, does that say anything? No disappointments at all either buying or selling. Mercie's knowledge was spot on and had a buyer in 2 days. Give her a call, you wont regret it.

 7 years ago (16-02-2018)

From the start this office was unprofessional. The staff here doesn't return phone calls and has very limited knowledge regarding their own listings.

 7 years ago (07-02-2018)

This review reflects specifically on the property manager that managed my property for the previous year.  I happen to have also bought my home  with Century 21 Curbow Realty and my Realtor did an amazing job, and I would give them 5 stars.  Since there is not option to review only the property management department of this brokerage, I bumped the review up a star.  

I decided to leave to another property management company this year for various reasons, but mainly the communication skills of the property manager.  I was content to just move forward and leave it be and chalk it up to the fact that he just wasn't the right fit for me.  However, after the transition was made, there was an agreement that my new property manager would send the Invoice for all of the work done to get my home rent-ready to the old property manager to be billed against the previous tenant's deposit.  My new property manager sent the invoice, but after waiting for a while to give the old property manager a chance to get everything figured out, I emailed him to see if there was any progress on billing against that old deposit.  I got a quick reply that he never received the invoice (nor did he follow up on it) and he simply gave back ALL of the deposit to the tenant that left my property with several issues.

Now, I'm all for refunding the entire deposit, but this relies heavily on the condition of the property when the tenant moves out, and my old property manager was aware of the condition.  I was left to foot a $1,200 bill for repairs, while not being notified that the deposit was being returned, in full, to the people that damaged my property.

I'm just disappointed that this happened, and that such and easily avoidable mistake was made that cost me a fair chunk of change.  I guess I can write it off as a lesson learned as a relatively new homeowner and landlord.  I made my fair share of mistakes by not fully understanding the responsibilities of this property manager, but this is ridiculous enough for me to sit down and write this out.  

In short, I HIGHLY recommend their Realtors if you want to purchase a home, but recommend that the property management services be avoided as long as the current property manager is there.

Edit upon further information:  I got word back from the property manager that the full deposit was refunded because the house was already in that condition when it was handed over.  I'm not interested in seeking payment any more, so I'm letting the conversation die at this point.  The events leading up to this point are worth a 2 star review even if I disregard the fact that a couple of the repaired items were most definitely not broken when I handed the property over.

 8 years ago (31-07-2017)

My overall experience with Century 21 Curbow Realty has been an extreme disappointment. After attempting to contact the broker, Jacob Curbow, for this company several times -- solely to file a complaint regarding the property manager we worked with and to resolve issues regarding unwarranted charges -- we were given the cold shoulder and have yet to receive a phone call from him and get our full deposit back. In an attempt to contact the broker regarding our experience, it has come to our attention that not only does this company not care about their residents, but they have no regard for the moderation of their employees either. Be careful when renting from this company, take pictures of every defect at both move in & move out, because we are getting charged for fixing items that were unnecessary. We were great residents who consistently paid on time, kept the home in outstanding condition, and did our best to communicate with the management team. We deserve the full remainder of our deposit back, $102.95.

 9 years ago (27-07-2016)

Caryn Becker helped me buy my first home. I had NO idea what was needed, who I had to talk to, what papers I had to fill out - nothing! Caryn took care of EVERYTHING and made it so simple! I would definitely recommend Caryn and Curbow Realty!

 12 years ago (28-04-2014)

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