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Reviews, get directions and contact details for Chalet Village

Chalet Village

About

Chalet Village Properties Welcome Friends & Family! We offer great Vacation Home Rentals, Chalets, and superior service since 1972!

Story

We are Located in the heart of the Great Smoky Mountains near all the major attractions and the National Park. Our staff is committed to helping visitors like you choose the very best cabin or chalet to satisfy your vacation expectations.

Address: 1441 Wiley Oakley Dr, Gatlinburg, TN 37738, USA
Phone: (865) 436-6800
moc.egallivtelahc@yriuqni
State: Tennessee
City: Gatlinburg
Zip Code: 37738


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
We would definitely stay here again! Amazing views, clean, spacious, well-stocked. Very steep driveway and roads to get there, but not a problem in good weather. Private hot tub and just a restful, relaxing setting.
7 years ago (02-05-2018)
Rude. I work in this same industry, I know how easy and worthwhile it is to talk friendly to callers. In an irritated tone, the reservationist made sure to let me know I should've called elsewhere for the answer, then gave me the answer. As I was saying "Okay that's all I was asking" she hung up, so my "thank you" went into thin air. There is no need for such a negative attitude towards a caller with a SIMPLE question she was knowledgeable of. Maybe this is telling of how they handle actual issues.
7 years ago (10-04-2018)
Great company Our cabin was fantastic and fully set up We reserved the same unit for our next trip before we even got home Cathy in the office was great. Thanks again.
7 years ago (26-04-2018)
Fantastic location up twisty mountain roads. Clean. Wished the windows would open. Hot tub with a mountain view was great. Friendly and professional office staff.
7 years ago (01-04-2018)
Chalet Village is the only cabin rental place I use. The staff in the office are the best. I have used Chalet Village rentals every time I have vacationed in Pigeon Forge or Gatlinburg. Each time, the cabins have been well maintained. Recently visited again and they still have some cabins standing in in great condition, as well as some that have been rebuilt after the fire. The last cabin I rented had three bathtubs that could literally fit 4 or more grown adults into if you tried... they were huge. If you enjoy being up in the mountains and relaxing in a Jacuzzi while looking down at the lights.... this is a great place for you. No, I haven't been paid for this review... I've just thoroughly enjoyed the options and amenities that I have to choose from, as well as the warm welcome of the management staff. I would recommend you give them a call or check the website.
8 years ago (28-11-2017)
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