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Reviews, get directions and contact details for Mountain Laurel Chalets

Mountain Laurel Chalets

About

Since 1972, your family is our company. Chalets and cabins located in Gatlinburg, Tennessee. Book on-line in real time at http://www.mtnlaurelchalets.com/

Story

For 41 years Mountain Laurel Chalets has served as the premier Gatlinburg cabin rental company. Nestled next to the entrance of the Great Smoky Mountain National Park, our 140 cabins and chalets are known for their privacy, seclusion and proximity to the National Park and the west end of Gatlinburg.

We are committed to making sure your vacation, family reunion, corporate meeting, church retreat or romantic getaway is everything you can imagine and more. Have your memories for a lifetime with our private, secluded lots with unending views vacation homes in Gatlinburg, TN.

Address: 440 Ski Mountain Rd, Gatlinburg, TN 37738, USA
Phone: (865) 436-5277
moc.stelahclerualntm@ofni
State: Tennessee
Zip Code: 37738


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:30 PM
Sunday: 8:00 AM – 4:30 PM


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Reviews
Our foursome stayed at the Alpine Getaway Cabin. It is a nice cabin, but it needed cleaning. I literally wrote "clean me" on top of the dresser. This property hasn't seen a good cleaning in a very long time. The windows were filthy, the carpet old and pulling up and the stairwell to the loft is dangerous. We lost all of the food we brought because the refrigerator froze it all, it was on the lowest setting. The coffee machine didn't work without leaking on the bottom ,the floors were dirty, with noticible dirt in all corners. The hot tub had so many chemicals it burned your eyes and foamed. Only one corner of jets worked and they were weak. People need to know what they are getting into here. This cabin has no view..it backs up to thick woods and you have no clearing to enjoy the property. The beds were comfortable. The showers are small and the toilets are only about 2 feet tall . It's basically outdated and they don't clean it, but yet charge high prices.
8 years ago (09-10-2017)
All I want to know is what cabins did the people that rated these cabins at a 4 or 5 stars stay in .The cabin I stayed in was not maintained at all.I had carpenter ants running all over my feet when I went out side to have a cigarette. They have a cheep pool table that you could not even use unless you have a 2 foot cue stick.The tvs are from 1990s The surround sound is a joke.The deck is wrotted. Watch out for splinters. I have to say the people that work there are very nice but don't ask to speak to owner he cannot be contacted and when I asked if I could get a discount for the condition of the cabin I was told no and there is no one in the office that can authorize that. These cabins were built in the 70s& 80s and I think they quit maintaining them In the 90s. I think they already maid there money now they aren't maintaining anything and picking up scraps from people that don't know any better If you are the owner you can call that No. Also if you even look at these post.because you don't care about the condition of cabins just keep sending him money so he can stay in a great place on his vacation.
8 years ago (29-11-2017)
I've stayed with this company many times, and the experience has always been great!
8 years ago (12-01-2018)
We have rented from them for better than 30 years. Never been dissapointed.
8 years ago (19-11-2017)
We have been using MLC for over 4 years now. They are always top notch and definitely are there to help when needed. Look forward to trying a different Chalet when we come down next time. G-Burg is awesome and would definitely love to get a vacation home in the mountains down there one day.
8 years ago (21-06-2017)
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