Charles Auto Family

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Address: 10851 OH-88, Garrettsville, OH 44231, USA

Phone: (330) 577-5089

Website

State: Ohio

Zip Code: 44231

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

My wife and I ordered a new Buick Regal just yesterday, and Steve Glova could not have been any nicer and professional.  Very impressed, he had the car ready for a test drive, nice and warm on a 10 degree day.  Ed, the sales manager was very helpful.  Steve also arranged to have our present Buick in and out of service for an oil change, as well as a low tire issue that turned out to be a nail in the tire.  They had our service done in the time it took us to test drive and order the new one.  Could not have been happier.  Thanks

 8 years ago (03-01-2018)

Great dealership. Awesome employees who do what they need to do to take care of their customers

 8 years ago (09-12-2017)

Took my Chevy Cruz here they charged me 50 dollars for an improper diagnosis. Told me I needed 480 of service not under warranty/ engine clean new valves etc. that was NOT the issue with my car. I had a cracked crank seal cover all issues and diagnosis were fixed by Cole Valley in Newton Falls UNDER warranty. My car is fixed PER my warranty no thanks to this company who just wanted to charge me for things not wrong with my car. 
I tried to stop the diagnosis charge with my bank but Charles Auto Family fought it even though they misdiagnosed me car. 53 was charged for an improper diagnosis poor business practice! If an issue is wrong with a car that is under warranty fix it don't nickel and dime a person first thank you Cole Valley for being a reputable HONEST Chevy service dealer and diagnosing and fixing my car properly.r.

 8 years ago (31-08-2017)

Mike and everyone Great . Very hands on . Always take care of me 3rd Camaro from them. The best .......

 8 years ago (06-09-2017)

Tremendous winning transaction. Thoughtful, thorough, and timely. Excellent effort by Bruce, Jimmy and the gang to take in my three cars on trade in and locate 2 new Chevy's, set the financing, and deliver the cars in short order with a detailed overview of all the cars can do with modern electronic technology. Follow up was prompt insisting that we were satisfied.
Great job, nicely done.

 9 years ago (21-02-2017)

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Reviews, get directions and contact details for Charles Auto Family

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