Chase Bank

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Address: 2322 N Hwy 360, Grand Prairie, TX 75050, USA

Phone: (972) 602-4700

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State: Texas

Zip Code: 75050

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Reviews

I have been Chase customer for over 20 years.  I visited this branch on 21 November 2017.  What I found,  Poor and unprofessional Raciest,  customer service,  at this facility.  I was waiting on a Customer Service Rep so I could complete a wire transfer, I waited for over 20 mins while the Customer service rep socialized will everyone about everything.  People just walked up to talk to him about all sorts of things, just not business.  This is very unprofessional as a business with customers waiting.  No one else at the Branch even offered to assist or help.  I ended up wasting over 20 mins of my time waiting for Mr Social Man to finish Gossiping, I just walked out and cut my losses.  Chase Should just close this branch.  Ended up driving over to the Collins street bank,  in Arlington.  Much better, quick service, in and out in `15 minutes with successful wire transfer. I do not  usually post reviews online but this Branch needs some professional help ASAP. Wont ever visit this location again.  Lesson learned.

 8 years ago (21-11-2017)

Worst bank I've ever been to. Service was Terrible. Was told false information as well, by a bank. Would love for chase to personally message me about that bank. That's how much I hate that bank. I legitimately believe those 5 star review are falsified as well.

 8 years ago (06-10-2017)

Chase bank has always been a good experience, but this one i will never use again and i told all my co workers to never go there!! The bank manager told me to use the kiosks to cash my work check instead of standing in line. He said i could withdrawal all of it after i deposit it......long story short, i can't touch my money for 3 days till the check clears. I had bills to pay this weekend! !!!!!

 9 years ago (22-10-2016)

One of the best banks ever, I never have any issues.  The environment and the staff are the best.  Great bank........

 9 years ago (18-06-2016)

Love them best banking experience ever they talk to you on the same level instead of like they have something over you.

 9 years ago (16-07-2016)

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