Chase Bank

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Address: 9400 North Sam Houston Pkwy E, Humble, TX 77396, USA

Phone: (281) 459-3396

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State: Texas

Zip Code: 77396

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Reviews

Called bank asking a very simple question about their fees and charges for business accounts, they were rude, rude rude. Wish one could give zero stars, but we can't and is the only reason they got one.

 9 years ago (12-09-2017)

I can honestly say that I'm not a picky person. I have worked in customer service for 4 years; I know all about customer service and it was terrible here. There was no eye contact, and the teller talked over me and held a conversation with the guy behind me. When the teller did speak to me, she talked to me as if I were a child. I needed a page of checks and asked if I could pay cash (which has always been an option for me at other chases) and she said no and automatically charged my account. 

 9 years ago (01-05-2017)

Terrible branch. Called no less than 10 times to ask a simple question. No answer. Go into the branch and there are 5 people standing around doing legitimately nothing. Worst branch in the Humble area and awful customer service. 

 9 years ago (13-04-2017)

This bank stole $800 from me and they expect me to lay down and let them. That ATM machine has eaten my money at least 3 times and they have always corrected their wrong. NOT this time. I don't know who is stealing the money....the workers, or the the people who pick up and drop off the money. I do know one thing as soon as I'm done with them I will be leaving Chase and I would advise everyone in the world to. Society is so jacked up when the Big Businesses decided to steal from the little guys in the world. I work hard for my money and apparently they don't care, This is by far the worst banking experience I've ever had in life. I plan on filing a Civil suit, contacting the BBB, as well as the Federal Reserve. It's no way I'm not going to fight their greedy asses until the end!

 10 years ago (19-05-2016)

It’s so time consuming.

 9 years ago (29-09-2017)

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