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Ciclo Urbano Bike Shop, part of West Town Bikes

  1. Humboldt Park
  2. West Park Bicycle Store

Reviews, get directions and contact details for Ciclo Urbano Bike Shop, part of West Town Bikes

Address: 2459 W Division St, Chicago, IL 60622, USA
Phone: (773) 772-4870
State: Illinois
City: Chicago
Zip Code: 60622


Opening Hours

Monday: Closed
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

related searches: Working Bikes cooperative, 2459 W Division St, Boulevard Bikes, Comrade Cycles, Roosevelt bikes, Blackstone Bicycle Works, Westside bike shop, Bike Lane bike shop
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Reviews
Excellent service & prices! Ciclo Urbano is buzzing with activity and a friendly atmosphere. I was able to get my bike repaired and save some money. I decided to ride my mountain bike on a trail for the first time this summer. Unfortunately, I got stranded with a non working bike in the middle of a forest with mosquitoes voraciously attacking me and deer feeding on grass in the background. Fortunately, I was able to walk back to civilization and have a family member give me a ride back to my car. The next day I was determined to get my bike fixed, so that I could use it before the good weather passes me by. The rear wheel on my bike wasn't moving when I moved the front pedals. I did some research on the internet and found out it had something to do with the rear hub assembly. There were several videos on YouTube were mechanics were servicing the free hub cartridge of the rear hub. However, when I went to Performance & two Kozy's bike stores the mechanics told me the rear hub couldn't be serviced and that I had to buy a new wheel for $90, chain for $20 and rear sprocket cassette for about $40. My bike is a 16 year old Trek 820, so I didn't want to spend close to $200 for the repair. Luckily, I came across Ciclo Urbano while doing a search for bicycle repairs and used bikes on Google. As soon As I brought my bike and explained my problem, Jean Carlos & Felix knew what was causing my problem. They showed me the Shimano free hub cassette replacement part; and I gave them the ok to replace the part. Jean Carlos replaced the part within 30 minutes. He did what three other so called professional shop mechanics said was impossible or too time consuming. He let me watch him while he worked and answered a lot of my questions. You could tell he loves what he's doing. He also replaced my rear shifter cable, replaced my chain and adjusted my brakes for much less than my previous estimates. The store and bike shop have a friendly vibe and you could sense the camaraderie among the young mechanics. I love the fact that West Town Bikes and its store Ciclo Urbano support the youth of the community by teaching them bicycle repairs with their workshops. It's nice to see a business that supports the community instead of corporate greed. I will definitely return to Ciclo Urbano for any future repairs and purchases.
8 years ago (18-12-2017)
Anthony & crew hooked it up! They took my stripped bike (only a frame & wheels) & converted the bottom bracket, upgraded the gears, replaced all the hardware & put on new handles & seat in 2 hours for $250! Thanks, Ciclo, for not being a snobby, douchey bike shop like so many others out there. If you want a good group of bike experts to educate you & build/repair your bike without feeling like an idiot - go here! I'll be taking all my bikes here from now on!
8 years ago (01-08-2017)
Dope shop! Everyone is really cool and knowledgeable and doing great things for the community!
8 years ago (18-09-2017)
They were really fast and professional. Great price and they helped me right away. Best bike shop in Wicker Park!
8 years ago (23-02-2017)
I am currently in the market for a bike. I read the reviews on this place, and I thought I would stop by to see if they can offer me any service. I walked in, no one said "hi, just one second. How are you?". Or even looked at me. Regardless I figured they were all busy, so I started to look around until someone could assist me. No one! And I mean no one! Acknowledged that I was there. I saw the prices, an even thought they are decently price I knew I could get a better service and a deal at a different non profit resale. I was only in the store maybe 5 minutes until I left, without purchasing a bike. edit: Thank you Michael for getting back to me. I appreciate you taking the time to acknowledge my concern. I fortunately purchased a bike from a different retailer. But knowing that you have taken the time to address an issue I had, is reassuring and hopefully if I have any questions or concerns with my bike I can come to you for assistance.
10 years ago (21-08-2015)
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