City World Ford

Reviews, get directions and contact details for City World Ford

Address: 3305 Boston Rd, Bronx, NY 10469, USA

Phone: (718) 881-7900

Website

State: New York

Zip Code: 10469

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

This place is a joke. Not only did i call to see a certain vehicle and make sure it was available. I drove all the way from Jersey to get horrible service. To start off the guy who greeted me ask if he could help. I advised him I had an appointment to see a certain vehicle. He checked with a girl whom I assume was the girl that spoke with me over the phone. They looked into the system to see which car I was there for and  both started to laugh. I tried not to think much of it but the guy came back and said to me give me a couple of minutes. He went to the front desk and told the guy there what we were there for and laughed and started to look at a lunch menu. Me and my parents stood there for about 15 minute with no word as to what was going on if someone was going to help us or not. When i asked the guy at the desk he said oh you need help. I was like what else would I be standing here for. He go another salesman because the first one that was laughing with the girl took another customer that came in after us. That is when I was informed that the car that I was there for was sold. So why was I not told this from the beginning  or better yet why not call me and advised me knowing I was coming from NJ. So he decided to go take me see other vehicle which were obviously more expensive. The  bate and switch routine. The salesman who was helping us at this point showed us two cars that we did not like and he stated that he was going into the office to see what was in our price range. He never came back and it was raining outside and we was waiting for him as he had told us to do. When we went back inside he was helping someone else who had came in totally disregarding us. This has to be the worst service and bait and switch I had ever seen. I will post in all my social media what happen with me and copy this same exact review with your dealers information. I may not have been purchasing an expensive vehicle at this time since it was for my father to get around, but I currently have a 40k vehicle which the lease is up next year good service brings people back. Plus I have tons of friends that live in the bronx, Id rather personally pick them up and drive them 50 miles out if it means they won't purchase from your dealer.

 7 years ago (05-11-2017)

Very professional, and got me a great deal on the car that I wanted, Gregory was awesom, very helpful mindful to my needs. Antony and Nelson were great, they both helped me get the best deal for me. I will be a returning customer.

 7 years ago (29-01-2018)

Anthony Morel is really great salesman. I felt really comfortable speaking to him on my choice of cars. He shared his knowledge. The following day I went back and  bought my car.

 7 years ago (27-11-2017)

I randomly decided to take a brief look at a selection because I had time on my hands. I did not expect that I’d actually be walking out the same exact day just 2 hours later with a brand new ford, 2017 model of the year. Still currently sitting at the dealer and amazed by the car way (Mr. Juan Morla), had done everything to make sure I got approved with barely good credit. I am honestly amazed with this dealer and could t been any happier. The dealer was such a nice person too, made me feel comfortable. Thanks for your service!

 7 years ago (06-11-2017)

Juan has OUTSTANDING customer service skills!!!! Great person all around.. Very straightforward, honest and fun. Had a wonderful experience, this is my first time buying a car from city world ford and it won't be my last!!!!!!!! Juan had the patience to go through my questions regarding the cars, the banks, the process, and scheduled a follow up for the next day to check and see if I had any questions about the purchased vehicle. His primary goal was make sure he found me the absolute BEST deal and made sure I left satisfied. I’m satisfied! Thank you juan and City World Ford! Juan is great!

 7 years ago (08-10-2017)

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