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PetSmart

  1. New York
  2. Holt Pet Store
  3. Irondequoit Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 917 Holt Rd, Webster, NY 14580, USA
Phone: (585) 872-0850
State: New York
Zip Code: 14580


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Reviews
Very nice staff. Helpful, knowledgeable. Great treats and dog food assortments. Love the toys. Prices do significally differ than Petco. Petsmart being a bit higher. I use both places. Reputable and engaged.
7 years ago (21-08-2017)
There grooming salon is great! They are very attentive and loving of the dogs!
7 years ago (18-09-2017)
Edited - August 2, 2017 - now that I've had a chance to get the know the store and it's personnel, I've changed my opinion (from 1 star to 4 stars). The personnel are great - but he prices are still high. Now that Petsmart has purchased Chewy, I certainly hope that Chewy's prices do not follow Petsmart's pricing. From February 2017 - Prices are high compared to other local competitors. Signed up for a training class, but needed to cancel due to our schedule - was given run around in our attempt to cancel. Customer service is less important than the sale, therefore, it's imperative to write a negative review. If their policies and sale over customer service changes, I will adjust my review.
8 years ago (02-08-2017)
waited for 15 plus minutes to set an appointment for the dog groomer, never got waited on. Finely gave up and decided to go somewhere else. The line for the register was at least 10 people long and growing, only one register open. cashier said he call 3 times for help, on one came.
7 years ago (16-09-2017)
This store is in a nice location and has a large variety of merchandise to choose from. They clean pets and also do training here.
8 years ago (27-04-2017)
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