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Reviews, get directions and contact details for Coastal Carolina Neuropsychiatric Center

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Carolina Neuropsychiatric Center is a state-of-the-art outpatient mental health treatment facility. Our friendly and caring staff is available to assist you with your mental health care needs, from making an appointment and gaining authorization from your insurance company to answering your questions. CCNC will provide you with up-to-date, evidence-based psychiatric services, from psychiatric assessments to psychotherapeutic treatment options. Our focus is to provide our patients with the best tools to help them return to and maintain the life they enjoy.

Address: 200 Tarpon Trail, Jacksonville, NC 28546, USA
Phone: (910) 938-1114
moc.hcyspaniloraclatsaoc@ofni
State: North Carolina
Zip Code: 28546


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 1:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
This practice has truly changed my life. Dr. Mikhail is so attentive, kind, patient, caring, and thorough. Mrs. Dawn has taught me so much about life, relationships, stressors, boundaries, and about the many resources available to me. The nurses are so sweet and friendly: they’re always a joy to be around. The ladies up front are very busy, but they still always have great attitudes. I can’t express just how grateful I am to everyone at this office! I have referred friends and family members alike, and will continue to spread the word! Thank you for all you guys do!
7 years ago (31-12-2017)
Disappointed with Mrs. Martinez-Sanchez, she pulled up previous private and confidential information and put it in one of the reports that I didn't get until after I left the practice. That report was made public and all my previous information told in a confidential meeting she exposed ( the meeting wasn't even with her, she rewrote what was in my confidential file), I have never felt more betrayed by anyone in the medical field. This makes me not want to seek mental health again. She constantly prescribed medication to my daughter that caused worse problems and side effects where I almost lost my child, even after repeatedly making her aware! We both switched doctors and refused to see her again. I called after my local doctor gave me a copy of my records, asked to speak to a supervisor or management and never heard anything. The good was from my therapist and the front office staff. Long lines just to check in.
7 years ago (23-01-2018)
My doctor was great. It’s the front desk personnel I can’t get past. They are very unprofessional and rude. I think they have no idea on mental illness or else they wouldn’t treat patients the way they do. I’ve complained many times and as I thought, nothing happened, same ole rude ppl still doing the same horrible work ethics every visit. I don’t like that they boot you out the door when you can’t make appointments but cancel in an adequate amount of time. I was away for a family emergency on the other side of the world, cancelled my appointment well over 24 hours, just to find out when I returned that I was booted out of psychiatric care. No one called me to tell me this, I had to find out when I went in to another type of appointment. It’s hard going to a place that suppose to help your illness but yet seem to make it worst. I hate going there and I’m in the process of finding some place elsewhere. Sad thing is mental illness is very hard to cope with and many things can happen without care but they obviously could care less if they talk to people like they do and treat people as if they are just numbers when it comes to not being able to make an appointment due to unexpected emergencies. I give one star for the doctors, but the front desk gets 0 stars, they will eventually push most to go elsewhere with their attitudes.
7 years ago (20-12-2017)
*****First of all, Beware if you're requesting copies of each visit for your own records, they will charge you $10 each time. (For ONE piece of paper?!) I believe it is disgusting that a place who plays Christian music, and act like they care about their patients charges them $10 for a piece of paper. I've worked in the medical field and there is always exceptions, however this place, even though they are ALREADY getting paid by insurance companies for patient care, they are also double dipping by charging patients when they request their own records! Regardless of it being legally "okay" to charge, that doesn't make it right. This place should stop playing Christian music, and start playing their true hearts desired music, maybe something like rap music about money and hustling people. I wouldn't recommend coming here by any means. *****There's a no smoking sign by the front door, people still stand out by the front door and smoke and the staff doesn't say anything to stop them! ******Also, the restroom facilities are always disgusting and stink like urine. ******They are always over crowded and their staff in the front always ignore patients waiting to check in or check out.
8 years ago (11-09-2017)
I have been to other mental health clinics in the area and this one is by far the best, Mr. Sanchez is awesome. My only complaint is after waiting a long time to see a therapist, my first session with her was not good(she came across harsh & uncompassionate to me), told them I would not see her again and wanted to see another, so need to wait 2 weeks-but even that wait is understandable. I have had no issue's dealing with front desk,
8 years ago (20-08-2017)
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