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Comfort Inn O'Hare - Convention Center

  1. Illinois
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Reviews, get directions and contact details for Comfort Inn O'Hare - Convention Center

Comfort Inn O'Hare - Convention Center

About

Just 2 miles NE from O'Hare International Airport, a mile and a half away from the Rosemont Convention Center and less than a mile away from Allstate Arena!

Story

* Free Hot Breakfast 6am-9am
* Free Wall Street Journal
* Free Wi-fi
* Free Airport to and from the O’Hare International Airport
* Onsite Coin Operated Guest Laundry
* Dry Cleaning Services available
* Park and Fly Packages available
* 24 Hour Parking Lot Surveillance
* 24 Hour Front Desk Staff
* Conference Rooms available

Address: 2175 E Touhy Ave, Des Plaines, IL 60018, USA
Phone: (847) 635-1300
moc.nnitrofmoceht@einahpets
State: Illinois
Zip Code: 60018


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Reviews
We had to stay at the Comfort Inn due to fight delay. It is by far the worst experience we had staying at any hotel. The check in clerk was unprofessional and emotionally unstable. She did not great us, nor did she treat us with any respect. She referred to me as "whom ever this is" by looking at our reservation provided by AA airline. When I questioned why she wouldn't address me by name, she said that she can't pronounce it. It is to my disbelief that she reasoned for her bad service for "I had a tough day too", and, she yelled at us, the stranded and stressed travelers for being rude. This is beyond unpleasant and simply insulting. I am an Asian American and I hate to say that this is racially motivated, but one can't help but wonder. We will never stay here again.
8 years ago (12-10-2017)
The check in process went smoothly - it didn't take long, the staff were friendly, and overall it was a pleasant experience. The rooms were nice, though slightly dark even with all the lights on. But that wasn't really a big inconvenience. A nearby restaurant was able to deliver directly to our room, so after traveling for close to 24 hours, it felt like a luxury. The complimentary breakfast was really nice to have access to, as it was convenient and overall a great deal! Lastly, their shuttle service to and from the airport was also a really nice service provided by the hotel, and it was nice to be only about 15 minutes away from the airport.
8 years ago (04-08-2017)
Great value!!!! great staff!!!! The rooms were renovated and modern!!!! Close to airport and walking distance of the Allstate arena (less than a mile)! I got an extra discount for having AAA, I feel like I could have paid more, and based on the accommodations, it would have been justified
8 years ago (02-11-2017)
Nice hotel but customer service seems to be an unknown word to them. I was really thinking that a Comfort Hotel being part of Choice Hotels would be reliable and be customer oriented but I could not be more wrong. The manager of the hotel ignores you once their view on the dispute was shared and Choice hotels customer support did not even get back to me after contacting them. A mistakes can always happen but what makes a customer come back is how the problem was dealt with. Next reservation will for sure not be with any of the Choice Hotels.
8 years ago (21-10-2017)
Comfy bed, clean space, great strawberry waffle mix for breakfast! The fan in the bathroom was a little noisy, but that’s as much as we could complain. My husband and I really enjoyed our stay!
8 years ago (14-10-2017)
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