Best Western Des Plaines Inn

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Located in Des Plaines,IL, the Best Western Des Plaines Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 1231 Lee St, Des Plaines, IL 60018, USA

Phone: (847) 297-2100

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State: Illinois

Zip Code: 60018

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Reviews

My daughter needed surgery and we were 5 hours from home.  The last thing you need in this kind of situation is to worry about adding all of the extra costs that go along with this.  Best Western in Des Plaines, IL, was wonderful!!  They were so accomodative in every way possible.  It was a very clean and a very comfortable facility, with a nice hot breakfast, but they cared about my daughter's surgery situation and gave us a good rate to accommodate our staying to meet our immediate need.  I have all great things to say about this hotel!!!!!

 7 years ago (03-10-2017)

The room was nice, king with a hot tub...it was easy to get and not suuuper expensive. The place was clean and they had an awesome breakfast that was included with my stay. The bed was comfy and since we arrived from LA late they extended our check out time so we could get a little more sleep. Absolutely loved it and would stay again

 7 years ago (11-10-2017)

The room was good. The hot tub was awesome. However I was charged $250 for smoking in the room which I never did. Grant it I am a smoker but I smoked outside in the parking lot near my vehicle. I called the manager Selma and she went on to tell me that her staff smelled smoke and the rugs had to be treated and things of that nature. I asked to her to tell me what proof she had and she told me that they have been doing this job for years and her staff won't say someone is smoking in the room if they haven't. I stated to her that if she looked at her cameras for the dates that I stayed then they would see that I was outside smoking. If they smelled anything at all it was the smoke on my clothes that lingers on you after smoking. Any smoker can attest to that. I will never stay at a Best Western facility as long as I live and I will recommend that my friends and family don't either.

 7 years ago (04-09-2017)

I want to say thank you very much for being so kind and patient with our situation. Personally I think that the staff was excellent, Al helped us with luggage on the way out and had everything ready to go by the time we came down to checkout. Breakfast was good with quite a few choices, fresh coffee in the early morning and we took a small snack to go. We will be back again in October/December!

 7 years ago (19-08-2017)

We stayed for 2 nights to help plan our daughters wedding, so we pretty much only slept & had breakfast. The hotel is totally fine. It's basic, could be updated but safe and clean. The 2nd evening our key cards didn't work, so had to return to front desk to get them fixed, very friendly, apologetic staff. The 2nd morning coffee ran out a breakfast, when I reported this to the front desk & asked, "let me know when it's ready", a few minutes later I was handed a fresh cup of coffee. Two small issues, both handled quickly & friendly. Very good value for the price!

 7 years ago (26-09-2017)

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Best Western Des Plaines Inn

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