Conrad's Tire Express & Total Car Care

Reviews, get directions and contact details for Conrad's Tire Express & Total Car Care

About

In addition to being the area's largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.

Address: 3971 Mayfield Rd, Cleveland Heights, OH 44121, USA

Phone: (216) 291-9860

Website

State: Ohio

City: Cleveland Heights

Zip Code: 44121

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I used to go to a Conrad's in Summit county and I always thought they were fair and the employees were pleasant. I have had my oil changed, tires rotated, and breaks changed at other Conrad's. This was my first time at the Cleveland Heights location. The employees were super friendly and not pushy at all (some locations in Summit can get a little pushy). They always have a good deal on an oil change and tire rotation. I usually wait with my son during my service and, of course, he loves the free popcorn. Thank you for the great experience. See you for my next oil change!

 8 years ago (20-04-2018)

I only went in for an oil change and an estimate on some new tires, but I saw them provide exceptional customer service to another man who was at the counter next to me. Bobby was thorough in providing me with my options while quoting various quality levels of tires and brands. He also explained their differences; pros and cons. “Approachable, fair and helpful” are words that come to mind. I’ll definitely go back when it’s time for new tires. In general, I’ve come to expect very little of customer service, but experiences like today are the ones that will make me a returning customer. Good work.

 9 years ago (09-02-2018)

Got my brakes done and did not have any issues with the quality of work.  The staff was friendly and honest, and did not try to up-sell me on any additional repairs like Monroe Muffler/Goodyear Auto/NTB/etc.  I like how there is no requirement to set an appointment.  Only criticism is their prices (without coupons) are a bit high for brake replacement (around $50 higher), however with my coupon they were the same as local competitors such as Mr. Tire, and they honored the $50 coupon without any issues.  They accept the Goodyear 6-month interest free credit card option, which is great for people like me who are budgeting and would rather not put it on a debit card all at once!  Overall good experience.

 8 years ago (27-03-2018)

Had a great experience here today. I scheduled an oil change yesterday morning that they weren't able to complete in the hour window I had, so I had to reschedule for today. They gave me a full change and tune up for free and just had great customer service all around. Thank you to James and the rest of the crew. Think I'll be back soon. :)

 8 years ago (07-03-2018)

An awesome place with very knowledgeable staff. They making waiting easier with snacks and drinks, they go above and beyond making sure you understand everything, and they are very prompt with phone call updates.

I gave the place a shot and was delightfully surprised. I will recommend these guys to my friends and I will be returning too.

 9 years ago (30-01-2018)

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Conrad's Tire Express & Total Car Care

Reviews, get directions and contact details for Conrad's Tire Express & Total Car Care

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