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Consulate General of Ireland

  1. New York
  2. New York Embassy

Reviews, get directions and contact details for Consulate General of Ireland

Address: 17, 345 Park Ave, New York, NY 10154, USA
Phone: (212) 319-2555
State: New York
City: New York
Zip Code: 10154


Opening Hours

Monday: 10:00 AM – 2:00 PM
Tuesday: 10:00 AM – 2:00 PM
Wednesday: Closed
Thursday: 10:00 AM – 2:00 PM
Friday: 10:00 AM – 2:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
As everyone else said, quite terrible customer service. You call the consulate just to be redirected to the website. However, the website has conflicting instructions on how to acquire the passport. If you're renewing, you can do it online. If it's the first time, and/or for a child, you need a special form. It ALSO says that, if you live outside of Ireland, you must fill out that special form regardless. Which you can only get by stopping by or calling. But, when you call, they tell you to do it online. I finally left a voicemail with someone who called back, but they were EXTREMELY RUDE. They kept interrupting me to tell me to do everything online and not listening to what I was saying. I was calling on someone's behalf and they kept asking me about my status, even though I specifically said it's not for me. She kept pushing me to do it online, even though I said the website said I couldn't. Finally, I got her to send me one of the special forms but I'm fairly certain I'll have to stop by in person to get the rest because she didn't bother listening thoroughly and the call ended abruptly. Also, the office is apparently only open from 10 to 2? And not on Wednesdays? What kind of hours are those? If no one answers the phones or works normal hours, what do they even do there?
7 years ago (30-01-2018)
The worst f**king embassy I have never encountered before. The people who works at the embassy are fine just the system is just a mess. You will never hear anything from them about your visa application status unless you call, when you call them, they charge you without picking up. The number embassy gives does not work either. Absolutely the worst system, have applied visa at so many other embassy, none of them were like this.
7 years ago (08-02-2018)
A few tips before you go: no need to go early than 10- they front desk won’t let you upstairs until after that time, make sure you read everything carefully ( what you need to bring for passports) - it is a lot. I was in and out within 40 minutes. Staff was friendly and helpful. I would happily go here any day rather than ever going to the NY DMV!!!
7 years ago (07-12-2017)
I would highly recommend firing whoever is in charge of this sad representation of Ireland .The most grumpy,unhelpful bunch I ever met .I'll take my chances and try and get a passport in Dublin next time I'm home couldn't possibly be any worse than these clowns
7 years ago (20-02-2018)
I've been calling for days, every extension refers you back to the website! If you try 0 you get dissconnected! Imossible to speak to anyone! I called the consulate in Boston got straight through, but got conflicting information compared to what's on the website as to citizenship for my children! Horrible overall. Don't bother calling go directly to the consulate. I'm going on Tuesday. I will then comment on that experience.
7 years ago (11-08-2017)
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