Country Ford

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Address: 95 Goodman Rd E, Southaven, MS 38671, USA

Phone: (662) 349-4300

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State: Mississippi

Zip Code: 38671

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Reviews

Found a Ford Expedition EL I was interested in. Exchanged several emails with Cassie Hood. Verified vehicle was there, told her I would be coming Saturday to take a look. Told her I lived over an hour and a half away. Sent her a message Saturday morning verifying I was on my way. She replied to be sure and ask for her when I arrived. Walked in and asked for her, and she introduced me to a sales man. He told me right off that the Expedition had been sold already. Turned to Cassie and she said let me look. She did and said yes it's gone. Sorry. Really. That's it, sorry. Poor customer service. I asked for the owner. They told me he was not there. But they offered up the Sales Manager. I explained the situation and everything that had happened. He looked at me and said she would learn her lesson. Sorry. Wow. Very very poor customer service. I work for a bank and understand customer service very well. Please take my advice and stay away. I hope this reaches as many as possible. I drove a good way away and did my part to verify everything.

 8 years ago (26-09-2017)

I have dealt with Country Ford for 25+ years. They have always been fantastic. I have no reason to go anywhere else.

 8 years ago (20-11-2017)

We've purchased 3 new vehicles from Pat at Country in the last 3 years and they've been great. Just had two of them serviced and all went perfect. We'll be back!

 8 years ago (18-09-2017)

Great sales Great Service. Nick in Service top notch. service Manager spent personal time to make exceptional experience. Air Man A/C

 8 years ago (07-09-2017)

Had my 2016 Ford C Max in for a used car inspection. Bill Richard Service Advisor provided me great customer service. thank you.

 8 years ago (30-10-2017)

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