McFadden Friendly Motors

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Address: 11628 M-140 Hwy, South Haven, MI 49090, USA

Phone: (877) 779-3101

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State: Michigan

Zip Code: 49090

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Reviews

So when you make a comment “We are extremely confident that this condition was not present when the vehicle was sold and you took delivery of it.” This makes me laugh! And is a very wrong statement and false!! The tire was low and the light was on. The salesman specially told me he would make sure he would take care of this which he told me the “tire was low” and air was put in it. Red flag! Obviously this was a issue and it was a temporary fix on your behalf and  a cheap way to get out of stuff. I personally was the co-signer of the vehicle Erica M had bought from your lot. I made a trip there and signed papers and noticed this issue and brought it to your staffs attention.  think before you make a “confident” statement and respond back to customers, get your facts straight before posting because what she had said was true and it’s a very falsifying statement just shows your ways to doing shady work. Ive bought 2 cars in the last 3 years there. Guess what not anymore This place is full of lies and they are not honest and very rude people. Find a place that will “keep” there word and not find a reason to cut corners and lie and maybe they can work on there “confidence” level and make true statements to customers.

 8 years ago (13-11-2017)

Thank you Justin Mercado for the very easy return of a lease and introducing me to my current beauty. I leased my first and second vehicle from McFadden's and have always received great service.  I will be back in a couple years and would recommend McFadden's to anyone.

 8 years ago (08-11-2017)

Horrible, terrible customer service. I went here KNOWING what I wanted and the first thing I get told walking into the door is that I needed to place 20 dollars down on my car if I wanted it as I waited for my loan to go through. As my loan got processed, I was told that they couldn’t guarantee my car would be there. I was getting a loan specifically for this vehicle. Finally I received the vehicle and had some issues within the month.. When I called about the issue, I got the rude salesman (Rafael) I bought the car from. He told me that he “didn’t like surprises” But he would see what his sales supervisor would say... MIKE, barely returned my phone calls. Honestly, I’m happy with my car but this place has horrid customer service and the person who owns the place should really invest in people who care.

 8 years ago (26-10-2017)

It was awesome ,the personal were very helpful in helping me & my husband. Kyle is Great he never forced anything on us he showed us cars ,trucks and Donnie & Janice left there very Happy with our Lincoln mkz,and our Chrysler 300.we would send people to you .Thank you all very much🤗🤗🤗🤗

 8 years ago (11-11-2017)

Great place to buy from they fought hard to make sure the car wasn't sold thx Justin Mercado and Kyle Stewart for the awesome experience. You guys are very patient and are easy to work with thx for being so friendly it's in the name would definitely buy here again.

 8 years ago (28-10-2017)

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