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Country Inn & Suites By Carlson, Tuscaloosa, AL

  1. Alabama
  2. Alabama Lodging

Reviews, get directions and contact details for Country Inn & Suites By Carlson, Tuscaloosa, AL

Country Inn & Suites By Carlson, Tuscaloosa, AL

About

Country Inn and Suites of Tuscaloosa, AL

A 62-room hotel with both standard rooms and suites located in Tuscaloosa off I-20/59.

Story

Country Inns & Suites. It’s not just a place - it’s a feeling that comes from being treated like family. As our
guest, you don’t just stay in our hotels, you live in them for a little while. Our comfortable atmosphere makes it
easy to stay productive when taking your office on the road. And when you stay with us on vacation, we make
sure your family feels like part of ours. We invite you to experience our hotel. Because, when you do, you’ll be
sure to say “I love this Country.”

Address: 4801 McFarland Blvd E, Tuscaloosa, AL 35405, USA
Phone: (205) 345-9999
moc.snniyrtnuoc@csut_xc
State: Alabama
Zip Code: 35405


Update Info
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Reviews
Zero complaints. Comfy bed, clean facilities, very friendly staff. I would definitely stay here again and I would recommend the hotel to anyone I know.
8 years ago (30-09-2017)
Clean room that was mostly comfortable. It took a while for the a.c. to cool it off is all. The fitness center was ok, everything worked as it should. Just a few places to eat within walking distance, fast food mostly. Breakfast was ok as well.
8 years ago (17-09-2017)
The humidity in the room was really annoying. The PTAC unit had a dehumidifier option but it just wouldn't cut it. Other than that, decent enough. The address in Google maps will not get you to the entrance
8 years ago (07-10-2017)
If I could give 0 stars I would. Recently stayed at this hotel out of no choice to go because we were evacuated from Hurricane Irma from Tampa, FL. We drove 15 hours to get here / the only hotel available. We were told to evacuate with our pets because there would be a storm surge of up to 9 feet. We took my 15 year old 5lb dog with my 2 month old new born baby and headed here. We had to make a choice of either taking my dog in or keeping her in the car to basically over heat and die. So we took her of course and had her own little bed on the floor and we constantly took her out to the bathroom / about 4 times a day with bags to pick up after her. She did not make a peep. It was as if she was not even there. Each day the cleaning staff came in to clean we left a $10 tip because my newborn had countless diapers to be used and pads all over - there was only two tiny little trash bins (we put her on a pad just in case she has an accident) . So we left after 2 nights and head home after the hurricane passed. About a week later we saw a charge for $172 extra after already having to spend over a $1000 on hotel and travel fees from this storm. We called to find out what this is from and they said it was from the pad on the floor. I told the lady the pad is from my newborn daughter. Than she came up with the response "there was pee on the carpet that went threw the pad"... I told her that is impossible because I never changed her on the floor.. it was always on the bed with a pad under her. Than she proceeded with saying it went threw the pad onto the floor. I again said that is impossible because I did not leave pads on the floor nor did I change my daughter on the floor (I made sure they were all in the trash or on the counters) She repeated her self but now said they had to hire a cleaning service to wash the carpets. I told her this is not true, it cannot be. I also explained to her that my dog is not pad trained she only goes out side and that we took her outside 6 times a day and picked up after her. She said they had to clean up because the pee went threw the pad and all over the carpet under the pad. This is a flat out lie. They are just trying to steal our money.. take advantage. My dog for one does not use pads, these are my daughters pads.. and two these pads do not leak unless there is a ginormous amount of liquid on them... my daughter would have had to pee on this pad about 5 times for it to leak. I only use the pads once. I also made sure I put all the pads and diapers on the counter or trash can. So they are lying when they say there was a pad on the floor with pee. They are just trying to come up with an excuse to keep our money after we are devastated from this storm. I also called three times for the manaer / never got a call back. I also sent an email.. no response. Would be nice if there was some humanity left in this world. Everyones out to get you. No breaks. I would not recommend going to a hotel that lies to take advantage of people during hard times.
8 years ago (04-10-2017)
I was 5 mins away from checking in. I called to make sure there was room available and I wanted to see what the rate was. The front desk person sounded like she just woke up. She quoted a rate but when I asked if my discount was applied what the rate would be. She fumbled around for a minute and then gave up. She said that she's going to transfer me to reservation so they could give me the rate. I was transferred over and it took over 10 mins to get through. It was after midnight so wasn't sure why it took so long, it wasn't that busy. The rep answered and told me that they can't make any reservations right now because their computers are down and asked me to hang up and call the front desk again. I hung up alright but I didn't call the hotel. I don't plan on staying at this hotel when the hotel personnel can't be bothered to help me, just a waste of my time.
8 years ago (23-07-2017)
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